Client Care Administrator

4 days ago

Rockwood, Canada Bunkie Life Full time

**About Us**

Bunkie Life is a leading provider of high-quality bunkies, offering versatile and stylish small structures for various uses. We are committed to delivering exceptional products and unparalleled customer service. Our team is dedicated to making every client's experience memorable and satisfying.

**Job Overview**

**Key Responsibilities**

Customer Service:

- Provide detailed information about Bunkie Life products, services, and delivery options.
- Address and resolve clients' concerns and issues in a timely manner.

Payments:

- Coordinate with the sales team to ensure all clients' specification are accurate
- Follow up on outstanding payments in a respectful manner, ensuring no orders are sent without full payments received.

Delivery and Pick-Up Coordination:

- Schedule and confirm delivery and pick-up dates and details with clients.
- Coordinate with shipping and logistics partners to ensure timely delivery.
- Keep clients informed of delivery status and any changes.

Administrative Support:

- Assist in maintaining and organizing client records and documentation.
- Prepare and send invoices, receipts, and other necessary paperwork.
- Perform data entry and ensure accurate record-keeping in the company’s CRM system.
- Client Relationship Management:

- Develop and maintain positive relationships with clients.
- Follow up with clients post-delivery to ensure satisfaction and gather feedback.
- Identify opportunities to improve client care processes and suggest enhancements.

**Qualifications**
- High school diploma or equivalent; post-secondary education in business administration or a related field is an asset.
- Proven experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
- Ability to multitask and manage time effectively.
- Positive attitude and a passion for helping clients.

**Benefits**
- Competitive salary and bonus package.
- Opportunities for professional development and growth within the company.
- Supportive and collaborative team environment.

Pay: $40,000.00-$50,000.00 per year

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- DCS / DEC (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

  • Office Administrator

    2 weeks ago

    Rockwood, Canada Rockwood Truss Ltd. Full time

    **Company Overview** **Summary** **Responsibilities** - Manage incoming calls and direct them appropriately with professionalism. - Provide exceptional customer service to clients and visitors. - Maintain organized filing systems for documents and records. - Assist in the preparation of reports and presentations as needed. - Coordinate office activities...

  • Administrative Assistant

    2 weeks ago

    Rockwood, Canada Arthur Electric Inc Full time

    **Job Summary**: **Duties**: - Greet and assist visitors in a professional manner at the front desk. - Perform data entry tasks with precision and accuracy. - Manage phone systems, directing calls and taking messages. - Assist with clerical duties such as filing, photocopying, and organizing documents. - Effectively utilize current systems and procedures to...

  • Office Administrator/bookkeeper

    6 days ago

    Rockwood, Canada Rockwood Truss Ltd. Full time

    Office Administrator/Bookkeeper - Keep accurate financial records using QuickBooks online - Establish, maintain, and balance various accounts, ensuring accuracy and adherence to financial procedures. - Manage Accounts Receivables by issuing invoices, posting payments, and making regular bank deposits. - Manage Accounts Payables by issuing purchase orders,...

  • In-house Home Staging

    2 weeks ago

    Rockwood, Canada Tyler Dawe Real Estate Full time

    **In-House Home Stager & Administrative Assistant** **Company Overview**: Join our growing real estate team dedicated to delivering exceptional service and transforming properties into inviting homes. **Position Overview**: **Key Responsibilities**: **1. Property Staging**: - Staging consult: Create detailed to-do lists and staging plans outlining...

  • Bookkeeper/Office Administrator

    4 days ago

    Rockwood, ON, Canada Rockwood Truss Ltd. Full time

    Company OverviewRockwood Truss Ltd. is a leading manufacturer in the roof truss industry, specializing in high-quality truss systems, floor joist and LVL for both residential and commercial applications. We pride ourselves on our commitment to excellence and customer satisfaction.SummaryWe are seeking a dedicated Bookkeeper/Office Administrator to join our...

  • Bookkeeper

    1 week ago

    Rockwood, Canada Rainbow Restoration Full time

    **Job Title: Office Administrator** **Company: Restore Canada** **Location**: [Insert Location] **About Us**: Restore Canada is dedicated to providing top-notch restoration services, helping clients recover from Water - Fire - Smoke - Mould - and Trauma. We pride ourselves on our commitment to quality and customer satisfaction. **Qualifications**: -...

  • Project Coordinator

    2 weeks ago

    Rockwood, Canada U Build Construction Full time

    The greatest achievements in history are borne from the greatness within people - where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at U Build Construction As a very motivated and focused Construction Company, the impact of our team is etched deeply within the core of our legacy. This...

  • Sales Manager

    1 week ago

    Rockwood, Canada Vixman Construction Ltd. Full time

    Vixman Construction Ltd. is seeking a qualified individual to fill the role of Sales Manager. Duties include the sourcing and management of sales opportunities, the servicing of an established client base, and the supervision of an estimating team. This individual will also become a key role player in the organization, interacting constantly with all other...

  • Certified Dental Assistant

    6 days ago

    Rockwood, Canada Maallah & Salam Dent prof Corp Full time

    Welcome to Ridge Square Dental, where we are committed to delivering top-notch dental care for clients of all ages, from the littlest smiles to the wisest grins. We're on the LOOKOUT for an enthusiastic and dedicated individual to join our team—a true dental aficionado who can seamlessly integrate with our dynamic crew. - **CERTIFIED LEVEL 2 NEW GRADS ARE...

  • Build Customer Support Lead at Fast Growing Company

    4 days ago

    Rockwood, Canada Bunkie Life Full time

    **About Bunkie Life** At Bunkie Life, we’re more than just a manufacturer of small cabin kits—we’re a company passionate about helping families build lifelong memories. Our innovative, easy-to-assemble kits empower clients to build their dream retreats in just a weekend, fostering connection and togetherness. As a growing leader in the industry, we...