Inside Parts Sales Specialist

2 weeks ago

Kitchener, Canada GoRight Fleet Solutions Full time

**About the role**:
We are looking to hire an Inside Parts Sales Specialist at our Kitchener location.

**Shift**: Monday to Thursday; 7:30 a.m. to 5:00 p.m. and Friday 7:30 a.m. to 4:00 p.m.

What’s in it for you?
- Excellent industry leading pay
- Daily pay advances if you need pay in advance of your normal pay date
- Comprehensive Benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, affordable STD/LTD, Life and Dependent Life Insurance
- CareerPath - Company paid personal and professional development
- Annual Boot allowance
- RRSP program including employer matching your contributions
- Employee Assistance Plan
- Safe, clean, bright, and organized work environment
- Employee referral bonus payment
- Open, inclusive culture
- A great place to work

**Responsibilities**:

- Over the counter coverage, both walk-in and phone, in a professional and timely manner for both truck and trailer parts
- Provide quotes and pricing to customers
- Process parts orders, purchase orders and sales in the system
- Source parts from vendors for non-stock and out of stock, to fill orders
- Process and follow up on purchase orders to maintain billing and aging targets
- Escalate any customer, inventory, delivery issues to direct report to expedite resolution
- Assist in reporting/transfers for replenishment of other branches
- Assist the team with cycle counts and review required adjustments with team
- Identify fast moving and critical truck parts to assist with growing inventory
- Support for shop work orders and quoting - adding parts to correct tasks, resolving inventory issues, etc.
- Picking parts from inventory to fill orders for customers and branch replenishment
- Transfer parts to branches as required
- Ensure paperwork is detailed, accurate and timely
- Attend meetings and training after hours as necessary
- Working shift work including weekends as necessary
- Other related tasks/duties as assigned

**Requirements**:

- Grade 12 or equivalent with parts training
- Minimum 5 years experience with commercial truck and trailer parts
- Attention to detail
- Strong customer service focus.
- Strong organizational and time management skills
- Good communication and interpersonal skills
- Ability to work independently and in a team setting
- Safety conscious at all times

GoRightHP

GoRight is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.

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