Receptionist/administration

1 week ago


Edmonton, Canada Sawaddee Massage & Wellness Full time

Sawaddee Massage and Wellness is looking for a new full-time receptionist to join our team Our clinic specializes in massage therapy and acupuncture, and we are located in the Tamarack area. If you love working with people and have a great work ethic, we would love to meet you

Some of your primary responsibilities would include the following:

- Maintains a welcoming and professional manner when greeting and talking to clients.
- Receives calls and schedules client appointments efficiently.
- Handles all data entry of new patient files.
- Process client insurance claims through direct billing.
- Coordinates all reception services effectively and maintain a current and open communication line between reception staff to ensure continuity of day-to-day operations and patient/practitioner needs.
- Ensure timely communication with the clinic manager in the event of an incident or unsatisfied patient or practitioner.
- Monitor and loading laundry as necessary, as well as folding and put it in its designated area.
- Keeping Sawaddee's atmosphere calm, fresh, and relaxed.

**Qualifications**
- Proficient in Microsoft Office and Google Suite
- Strong computer skills with data entry and clerical experience
- Excellent customer service and phone etiquette
- Experience with multi-line phone systems and front desk operations
- Familiarity with QuickBooks and bookkeeping practices
- Relevant experience in medical or dental office settings is a plus

**Job Types**: Full-time, Permanent

Pay: $15.00-$19.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

Work Location: In person



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