Account Manager

**Who We Are**:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

**JOB MISSION**:
This individual is responsible for driving sales of New Balance footwear, accessories, and apparel to customers within a designated territory. They will be responsible for achieving sales objectives and quotas for their territory. The Account Manager will effectively manage all NB business activities with each customer, using marketing and product initiatives to effectively position New Balance brand.

**MAJOR ACCOUNTABILITIES**:

- Planning: Work with the Area Sales Managers to develop accurate and realist go-to-market plans, quarterly assortments, forecasts, and scenario plans. Conduct monthly and quarterly business reviews with customers. Meet all reporting and forecasting deadlines in a timely and consistent manner.
- Account Management: Work with the Area Sales Manager to manage assigned accounts. Provide account feedback to Sales and Product management staff. Leverage market and account knowledge to maximize New Balance product placement and sales. Ensure that inventory levels and aligned to sell through, margin and turn objectives.
- Product: Identify product opportunities and execute product strategies for your account based on segmentation. Stay current on product features and changes. Recommend product to purchase that position inventory appropriately and proactively manage product flow. Balance the merchandising needs of the account with New Balance's product placement objectives.
- Order Management: Accountable for execution, management, and timely coordination of account orders, including entry, tracking, orders confirmation, cancellations and delivery information. Meet all order deadlines in a timely and consistent manner using assigned tools
- Brand Presentation: Manage all aspects of New Balance brand presentation with assigned account(s) including advertising, in store and on line. Ensure proper ROI in achieved from New Balance's investments in advertising and in store with customer.
- Coordinate meetings between customer contacts and New Balance Marketing to establish strategies and execution for brand presentations.

**REQUIREMENTS FOR SUCCESS**:

- Three years university degree or equivalent
- 5 + years of experience in specialty retail and/or field sales/sales support
- Excellent communication and public presentation skills
- Self-motivation, determination, creativity and organizational skills are a must
- Frequent travel is required, including multiple overnights and weekends
- Active interest in running and/or related sports is a plus
- Valid driver’s license and provincial record is required
- Must be able to lift and carry sample bags weighing up to 30 pounds.
- Bilingual (French and English)

**Flexible Work Schedule**:
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

**Equal Opportunity Employer**:
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.