IT Customer Support Ii
2 days ago
Your Opportunity:
Description:
As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices.
- **Recovery Alberta**:N
- ** Classification**:IT Customer Support II
- ** Union**:AUPE GSS
- ** Unit and Program**:IT Access Services
- ** Primary Location**:CN Tower
- ** Location Details**:Eligible to work hybrid (on/off site) within Alberta
- ** Multi-Site**:Not Applicable
- ** FTE**:1.00
- ** Posting End Date**:04-FEB-2025
- ** Temporary Employee Class**:Temp F/T Benefits
- ** Date Available**:14-FEB-2025
- ** Temporary End Date**:05-SEP-2025
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:2
- ** Shifts per cycle**:10
- ** Shift Pattern**:On Call
- ** Days Off**:Saturday/Sunday
- ** Minimum Salary**:$31.13
- ** Maximum Salary**:$38.01
- ** Vehicle Requirement**:Not Applicable
**Required Qualifications**:
Completion of certificate in Computer Support or equivalent.
**Additional Required Qualifications**:
**Preferred Qualifications**:
3+ yrs Support Desk env.; Health Care IT experience; ITIL v3 Foundation Cert; VMware Svc. Mgr. Basic/Working knowledge: MS DFS; DNS; MS Server OS (2016+); MS Group Policy Mgmt; LDAP, RSA/MFA, Azure, Sharepoint
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