IT Administrator

2 weeks ago

Vancouver, Canada Shafer-Haggart Ltd. Full time

Shafer-Haggart Ltd., located in Vancouver, BC, is an international wholesaler to the food service and retail grocery industry.

Established in 1934, our continuing journey in providing excellent quality products at value that our customer understands and appreciates, is a major key to our success.

We are looking to hire a Database and Network Administrator to work alongside our users to deliver responses and solutions to our business partners that are timely, accurate and concise.

**Duties and Responsibilities**:

- Maintenance of office security programs including network scans (anti-malware and firewall).
- Maintenance and replacement of computer hardware, office equipment, warranties, and licensing.
- Data management - archiving, back up, cleaning up directory files.
- Monitoring security and server health working closely with our MSP to troubleshoot issues and plan server upgrades and updates.
- Onboarding and removal of employees’ network access.
- Assist with basic business services such as Microsoft Office, Windows, printers, and mobile devices.
- Work directly with end users and MSP support to resolve IT issues, such as password reset, software questions, PC hardware problems, Internet connectivity, configurations, A/V meeting rooms, phones.
- Work on project to upgrade and/or replace SAP SME software.
- Develop training packages and work with end users.
- SQL Reports and query building.
- EDI monitoring, coordinating new customers and processes with SPS commerce or other service provider.

**Qualifications**:

- Proven minimum of 2+ years working in a similar role.
- A degree in Computer Science, Information Technology, or a related field is preferred.
- Good working knowledge of Windows operating systems and Microsoft Office.
- Experience working with SAP SME or with Dynamics 365 Business Central would be an asset.
- Ability to quickly learn technologies and products using documentation and internet resources.
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in troubleshooting hardware and software issues.
- Works well in a team and independently.
- Good communication skills with an ability to explain technical information to non-technical people.

**Salary**: $100,000.00-$130,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- system administration: 2 years (required)

Ability to Commute:

- Vancouver, BC V6J 0E6 (required)

Ability to Relocate:

- Vancouver, BC V6J 0E6: Relocate before starting work (required)

Work Location: In person

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