Guest Services Agent

1 week ago


Lindsay, Canada Howard Johnson Inn Lindsay Full time

**Some of the job duties include but are not limited to**:

- Greet customers, listen to understand requests, respond with appropriate action, and provide accurate information such as local attractions and amenities
- Complete registration, check-in, and check-out procedures
- Verify and process credit cards for authorization using electronic point of sale systems
- Handle cash, make change and balance an assigned house bank
- Promptly answer the telephone using positive and clear communication
- Process reservations using proprietary reservation system
- Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications
- Field guest requests, complaints and inquiries; conducting thorough research to develop the most effective solutions and negotiate results
- Perform light housekeeping duties and lobby upkeep as needed
- Ensure full completion of all duties and checklists relating to the shift and a concise hand over in order to assist the smooth running of the property, effective team work and guest satisfaction
- Ability to communicate and liaise efficiently with all other hotel departments (ex. Housekeeping, maintenance, sales/marketing, etc.) to assure the highest level of guest satisfaction
- Promote Wyndham Rewards and brand marketing programs
- Must follow health and safety protocols at all times as specified by corporate and health department guidelines
- Supervisory/managment experience an asset for career growth
- Agents must be flexible with scheduling and be available for work on weekdays/weekends, morning, evening, overnight shifts and holidays

**Job Types**: Full-time, Part-time

**Salary**: From $16.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location



  • Lindsay, Canada Howard Johnson Inn Lindsay Full time

    **Some of the job duties include but are not limited to**: - Greet customers, listen to understand requests, respond with appropriate action, and provide accurate information such as local attractions and amenities - Complete registration, check-in, and check-out procedures - Verify and process credit cards for authorization using electronic point of sale...


  • Lindsay, Canada Howard Johnson Inn Lindsay Full time

    **Some of the job duties include but are not limited to**: - Greet customers, listen to understand requests, respond with appropriate action, and provide accurate information such as local attractions and amenities - Complete registration, check-in, and check-out procedures - Verify and process credit cards for authorization using electronic point of sale...

  • Guest Services Agent

    2 weeks ago


    Lindsay, Canada Howard Johnson Inn Lindsay Full time

    **Some of the job duties include but are not limited to**:

  • Travel Agent

    2 weeks ago


    Lindsay, Canada Trent Travel Full time

    **Qualifications**: - The Travel Consultant shall have a minimum of two to three years experience as a Travel Agent. - Shall be knowledgeable in computer skills including a GDS system, Word, Excel, and other on-line booking systems. - Should have a good knowledge of Customer Service or formal Customer Service training. - Experience in travel bookkeeping...


  • Lindsay, Canada Planet Fitness - Taymax Group Full time

    Lindsay 401 Kent Street W, Lindsay, ON K9V 4Z1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience...

  • Field Underwriter

    7 days ago


    Lindsay, Canada The Commonwell Mutual Insurance Group Full time

    **Job title: Field Underwriter - Loss Prevention** **Job location: Remote** **Who we are**: The Commonwell Mutual Insurance Group is not just another insurance company; we are a P&C Mutual company with solid grass roots within our community. We’re proud to be a leader within the P&C industry offering a Mutual experience rich with history, opportunity and...

  • Server and Host

    1 week ago


    Lindsay, Canada Tim Hortons Full time

    **Position Description** As a team member your top priority is guest satisfaction. Whether you are the very first person our guests encounter or producing quality finished bakery items that our guests come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what...


  • Lindsay, Canada City of Kawartha Lakes Full time

    JOB SUMMARY: The Building Services Aide performs general housekeeping activities and general cleaning activities of the home linen supply and the resident’s personal clothing within the established guidelines related to health and safety, infection control, quality management and the organization standards. As a valued member of the team, the Building...

  • Line Cook/prep Cook

    2 weeks ago


    Lindsay, Canada Dominion Nursing and Homecare Services Full time

    **Key Responsibilities** - To prepare and/or be responsible for the preparation/delivery of all foods for residents, guests and employees - To review menus and production sheets before preparing meals and prepare and serve them properly and attractively - To ensure use of proper food handling techniques - To complete daily temperature audits for fridge,...

  • Host/hostess

    7 days ago


    Lindsay, Canada Castle John's Pub & Restaurant Full time

    **Job Summary**: We are looking for a friendly, organized, and welcoming Host/Hostess to be the first point of contact for guests at our casual and lively pub-style restaurant known for great food, drinks, and service. As a host, you'll create a positive first impression, manage the flow of guests, and help ensure a smooth and enjoyable dining experience...