Automotive Service Advisor

3 days ago


Kelowna, Canada August Auto Group - August Garage Full time

August Garage is August Motorcars’ dedicated facility offering complete auto repair, maintenance, vehicle modification, and performance tuning services for all types of cars and trucks in Kelowna, BC. We are proud to offer our clients the highest level of automotive service possible with some of the industry’s most knowledgeable technicians.

Job Description and Duties
- Greet all customers promptly and professionally
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
- Provide customers with updates, estimates, and inspection results in a timely manner
- Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry
- Review all completed work and recommendations and collect payments from customer
- Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage information
- Provide excellent service and review the customer satisfaction survey to each customer

This is a full-time position offering competitive wages and a strong benefits package.

Pay: $42,000.00-$58,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



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