service reception

4 hours ago

Kelowna, British Columbia, Canada Bannister Automotive Group Full time

Drive Your Career Forward with Bannister — We're Hiring a Service Receptionist

Do you enjoy creating great first impressions and keeping things organized behind the scenes? At Bannister Automotive Group, you're not just greeting visitors — you're building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada's Best Managed Companies, we're proud to be a family-owned group where your growth matters and your contributions are seen.

We're looking for a Service Receptionist to join our team. If you're cheerful, detail-oriented, and thrive in a fast-paced environment, this could be the opportunity you've been waiting for.

The Drive Ahead

  • Greet visitors and answer incoming calls in a professional, friendly manner
  • Schedule service appointments and support customers with inquiries
  • Update customer and vehicle information in the database
  • Assist with coordinating courtesy cars, special orders, and airport service
  • Support service advisors and warranty administration as needed
  • Help maintain customer files and review completed jobs for quality
  • Perform general administrative tasks and assist with department meetings
  • Provide backup to service team members when required

Performance Essentials

  • High school diploma or equivalent; post-secondary education an asset
  • Previous experience in a receptionist, customer service, or service advisor role
  • Basic bookkeeping experience is an asset
  • Proficient in MS Office (Word, Excel, Outlook)
  • Exceptional customer service and communication skills
  • Strong organizational and multi-tasking abilities with attention to detail
  • Professional appearance and positive attitude
  • Full-time availability — typically Monday to Friday (approx. 40 hours/week)

Bannister Accessories

  • Competitive wages based on industry benchmarks
  • Extended benefits package, including health, dental, and vision care
  • Group RSP contribution program for long-term financial support
  • Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
  • Ongoing training and professional development

Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.

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