Shift Lead

2 days ago

Lethbridge, Canada Crumbl Cookies - Lethbridge Full time

At Crumbl, our mission is “Bringing friends and family together over a box of the best cookies in the world”. As a Shift Lead, you will play a crucial role in our success by ensuring smooth operations, delivering top-notch customer service, and inspiring a team of cookie enthusiasts to reach new heights.

A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads are responsible for completing the duties outlined in the “Baker” job description. Additionally, their duties revolve around direct reports to the store manager. A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team’s performance.

Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus.

Shift Lead Responsibilities
- Ensure employees reporting to you meet performance expectations
- Effectively instructing other employees on the shift
- Establish a safe, secure, and healthy work environment
- Meet deadlines
- Maintain excellent customer service at all levels

Shift Lead Requirements
- Must be 18 years or older
- Flexible schedule, looking especially for afternoon and availability
- FoodSafe Certified or willing to become certified before start
- Previous leadership experience preferred
- Notable communication skills
- An eye for detail and accuracy
- Reliable, with high integrity and a strong work ethic
- A team player
- Professional appearance and attitude
- Computer literacy
- Proactive organizational skills
- Ability to keep a positive attitude in a fast-paced environment

**Job Type**: Part-time

Pay: From $17.00 per hour

Additional pay:

- Tips

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Leadership: 1 year (preferred)
- Restaurant/Bakery management: 1 year (preferred)

Work Location: In person

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