Guest Services Representative

1 week ago

Mississauga, Canada Cushman & Wakefield Full time

**Job Title**

Guest Services Representative (Seasonal)-Part Time
**Job Description Summary**

Be an active, efficient and effective member of the Erin Mills Town Centre Guest Services team.
Provide premium customer service through established programs, including but not limited to providing information, support and shopper services to customers and other visitors
Act as a liaison with tenants and other departments
Maintain a “beyond the booth” demeanor - Guest Services does not stop at the kiosk and should be carried out at all times.

**Responsibilities**:

- Demonstrate exceptional customer service to all patrons and retailers by being knowledgeable about the Erin Mills Town Centre property and offerings
- Sale of Erin Mills Town Centre Gift Cards which includes daily deposits, shift reports and more
- Opening and closing duties per the Guest Services Supervisor
- Prepare and manage various customer tracking initiatives
- Provide customer assistance with all available shopping centre services
- Assist other shopping centre personnel (Security and Maintenance) in providing an exceptional customer experience and promoting a safe and clean environment
- Assist with various on-site promotions and events by setting up tables, chairs and stanchions
- Cultivate relationships with the shopping centre’s retailers and continually be aware of store sales/promotions and offerings
- Monitor the online presence of the shopping centre and its retailers on a daily basis in areas such as; the Erin Mills Town Centre Website, Facebook, Twitter, Instagram etc.
- Monitor shopping centre events and retailer sales/promotions, and promote the activity on social media as required
- Collate various documentation for shopping centre distribution, compiling and updating store and directory information, ballot counting and assisting with various display set-ups
- Maintain cleanliness and organization of the workspace
- Monitor and maintain appropriate levels of administration supplies, gift cards, etc.
- Other duties as assigned by the Guest Services Supervisor
- And most importantly, ensure that Erin Mills Town Centre customers leave the shopping centre with all of their needs met

**Qualifications**:

- Excellent customer service skills with a drive to go above and beyond
- Ability to work in a team environment
- Superior written and oral communication skills
- Be able to lift items up to 25 pounds
- Various computer skills such as Microsoft Office
- Competent in an online environment such as social media (facebook, twitter etc.) and website etc.
- Creative and self-motivated
- ** Must be available to work all shifts, days, evening and especially weekends.

  • Guest Experience Centre Consultant

    2 weeks ago

    Mississauga, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Mississuaga area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Guest Service Representative

    1 day ago

    Mississauga, Canada Erin Park Lexus Toyota Full time

    **Consider a career in Retail Automotive as a Guest Service Representative** Erin Park Lexus Toyota is a family run automotive dealership and we are dedicated to providing our guests with experiences that will not only meet, but exceed all of their expectations. At Erin Park, we create Smiles for our Guest and Team Members. We are actively seeking talented...

  • Guest Service Representative

    2 days ago

    Mississauga, ON LL X, Canada Erin Park Toyota Lexus Full time

    Consider a career in Retail Automotive as a Guest Service RepresentativeErin Park Lexus Toyota is a family run automotive dealership and we are dedicated to providing our guests with experiences that will not only meet, but exceed all of their expectations. At Erin Park, we create Smiles for our Guest and Team Members. We are actively seeking talented...

  • Guest Experience Centre Consultant

    2 weeks ago

    Mississauga, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Mississauaga, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s,...

  • Guest Experience Centre Consultant

    2 weeks ago

    Mississauga, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience CentreConsultant** **to join our Guest Services team!** **(Mississauga, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...

  • Guest Services Representative

    2 weeks ago

    Mississauga, Canada Cushman & Wakefield Full time

    Job Title Guest Services Representative (Part-time) Job Description Summary **Main Objectives**: Be an active, efficient and effective member of the Erin Mills Town Centre Guest Services team Provide premium customer service through established programs, including but not limited to providing information, support and shopper services to customers and...

  • Guest Service Agent

    3 days ago

    Mississauga, Canada Holiday Inn Express & suites Toronto Southwest Full time

    **HOTEL OVERVIEW** Welcome to the Holiday Inn Express & Suites Toronto Southwest, conveniently located at 2125 North Sheridan Way in Mississauga, just a stone's throw away from Oakville. Our 156-room property is dedicated to providing exceptional service and comfort to our guests. We feature a restaurant that serves a delightful breakfast each morning,...

  • Guest Service Agent

    1 week ago

    Mississauga, Canada Quality Inn and Suites Full time

    Job Overview: **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services - Manage reservations and room assignments - Address guest concerns and resolve issues promptly - Coordinate with other hotel departments to ensure guest satisfaction -...

  • Guest Service Agent

    1 week ago

    Mississauga, Canada Four Points & Element Toronto Airport Full time

    **Job Title**:Guest Service Agent **Job Type**:Full-Time **Rate of Pay**:$22.08 - $24.53 per hour **What do we offer?** - Hotel Discounts at Marriott hotels - Pension Plan - Health & Dental Benefits - Associate Meals - Personal Days & Time Off for Work Anniversary - Career Development **Responsibilities of the Guest Service Agent are**: - Welcome guests...

  • Guest Service Agent

    3 days ago

    Mississauga, Canada Four Points & Element Toronto Airport Full time

    **Job Title**:Guest Services Agent **Rate of Pay**:$22.08 - $24.53 per hour **This position requires availability to work some overnights (11:00 PM to 7:00 AM) when needed. **What do we offer?** - Hotel Discounts (At both Marriott and Easton’s Group of Hotel properties) - Pension Plan - Health & Dental Benefits - Associate Meals - Personal/Anniversary...