Inside Sales and Sales Support Representative

6 days ago

York, Canada StickerYou Full time

StickerYou, a leading global e-commerce company specializing in custom die-cut sticker products, is seeking an Inbound Sales and Customer Support Specialist to join our team in Toronto, Canada. We are a smart, creative, and passionate group dedicated to delivering outstanding solutions and providing excellent customer service. As an integral part of our growing team, you will assist in closing and processing inbound sales by recommending product solutions and ensuring our customers have a great brand experience from design to delivery.

This role can be done mostly remotely but ideally we're looking for someone who lives close enough to our office in North Toronto that they could come in occasionally for team and company meetings. If you have a passion for stickers, a positive personality and can effectively use technology to thrive in a fast-paced environment, we want to hear from you

**Responsibilities: Sales and Customer Support**
- Initiate the sales process by scheduling appointments, making initial presentations, and understanding account requirements.
- Utilize product knowledge (we'll teach you) to recommend custom sticker solutions to consumer and business customers and upsell by asking relevant questions to understand customer needs.
- Close sales by building rapport with potential accounts, explaining product and service capabilities, overcoming objections, and preparing contracts.
- Enter customer data accurately into Salesforce to track orders and leads.
- Utilize predefined response templates for common customer issues to improve efficiency.
- Identify market/customer potential by qualifying accounts.
- Participate in product testing.
- Contribute to market strategy by monitoring competitive products and account reactions.
- Contribute new product and service recommendations based on customer experience with current product results and areas where customers' needs are not being filled.
- Support marketing and organizational missions by completing related tasks as required.
- Fulfill other tasks as requested by the Sales Manager.

**Requirements**:

- Minimum 2 years of sales and customer service experience.
- Full-time availability from Monday to Friday (9am-5pm) with the flexibility to work other shift times.
- Willingness and ability to work overtime if needed.
- Intermediate knowledge in Microsoft Office, familiarity with Adobe Creative Suite is a bonus.
- Ability and interest to learn about our product solutions and probe for essential customer needs.
- Ability to conceptualize and communicate creative solutions based on our products.
- Excellent organization and time management skills to handle a high volume of customer inquiries and process orders.
- Good analytical, creative, and practical problem-solving skills.
- Self-motivated and goal-oriented while being supportive of fellow team members.

Diversity and Inclusion

StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs

U8lqL4F2pv

  • Inside Sales Representative

    2 weeks ago

    North York, Canada Nestle Full time

    **A little bit about us** **Position Snapshot**: **Business areas: Nestlé Professional**Job title: Inside Sales Representative**Location: home-office based - North York, ON**Position grade: 11** **Position Summary**: We are looking for an **Inside Sales Representative **in Ontario Canada region reporting into Regional Sales Manager for Ontario. This...

  • Inside Sales Representative

    2 weeks ago

    York, Canada Egate Networks Full time

    **Responsibilities**: Inside Sales Representative About us: EGATE Networks is a leading provider of managed network services, VoIP solutions and digital signage. Whether we’re an extension of a client’s existing IT team, or managing their outsourced IT structure, we’re customer obsessed and aim to provide best in class services. Our team is small but...

  • Inside Sales Representative

    6 days ago

    North York, Canada EGATE Networks Full time

    **Inside Sales Representative** **About us**: EGATE Networks is a leading provider of managed network services, VoIP solutions and digital signage. Whether we’re an extension of a client’s existing IT team, or managing their outsourced IT structure, we’re customer obsessed and aim to provide best in class services. Our team is small but our impact is...

  • Outside Sales Representative

    4 days ago

    North York, Canada Sales Gamma Inc Full time

    **Job Overview** **Duties** - Develop and implement effective sales strategies to achieve company objectives. - Identify and pursue new business opportunities through research, networking, and referrals. - Conduct presentations and product demonstrations to potential clients, showcasing the benefits of our technology solutions. - Manage the entire sales...

  • Inside Sales Representative

    1 week ago

    North York, Canada EGATE Networks Full time

    **About us**: EGATE Networks is a leading provider of managed network services, VoIP solutions and digital signage. Whether we’re an extension of a client’s existing IT team, or managing their outsourced IT structure, we’re customer obsessed and aim to provide best in class services. Our team is small but our impact is mighty! **About the...

  • Inside Sales Representative

    1 week ago

    North York, Canada Vegfresh Inc. Full time

    The Inside Sales Representative is responsible for selling Vegfresh Inc products through the achievement of opportunity-based current customers and sales opportunities. He or she will provide high-level customer service to clients and potential customers, reaching business targets through excellent telephone sales and communications skills. This individual...

  • Technical Inside Sales

    2 days ago

    North York, Canada VEGA Instruments, Canada Ltd. Full time

    Job Description - Inside Sales - Technical Job Title: Inside Sales - Technical Job Category: Team Member FLSA Status: Exempt Team: Inside Sales Reports To: Inside Sales Manager ESSENTIAL DUTIES AND RESPONSIBILITIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Reasonable accommodations may be...

  • Inside Sales Representative

    2 weeks ago

    North York, Canada Tower Steel Buildings Full time

    A Canadian company, we are the best in business, so why not work for the best? If you are energetic, love working from the office and learning the art of sales, we would love to hear from you. We are located in Markham, Ontario, To be successful in this role, you must be a true sales hunter and enjoy closing the deal. With achievable sales targets and...

  • Bilingual Inside Sales

    4 days ago

    york, Canada Pivotal Integrated HR Solutions Full time

    Bilingual Order Entry RepresentativeOur client is a well-established marketing and advertising company recognized for its creativity, collaboration, and long-standing client partnerships. They bring ideas to life through strategic thinking, innovation, and exceptional service delivery.They are currently seeking a Bilingual (French/English) Inside Sales &...

  • Inside Sales Representative

    2 days ago

    North York, Canada Viscor Full time

    Centrally located in Toronto, Canada, Viscor is a division of Leviton Manufacturing's Lighting Business Unit operating in Canada for over 70 years. We are actively seeking a talented Customer Service/Inside Sales Representative with Lighting Experience. We offer a supportive work environment, competitive salary, complete with benefits and opportunities for...