Current jobs related to Intake Call Agent - Toronto - Jewish Family and Child Services of Greater Toronto

  • Call Centre Agent

    7 days ago

    Toronto, Canada Padra Clinic Full time

    **Company Overview**: Padra Clinic, a renowned cosmetic clinic specializing in hair transplantation and aesthetic procedures, is committed to delivering exceptional care and outstanding results for our clients. As we continue to grow and expand our services, we seek a dedicated and professional Call Center Agent to join our team. This vital role involves...

  • Call Centre Agent

    2 weeks ago

    Toronto, Canada Inspire Direct Marketing Full time

    **Call Centre Agent - $18.00-$22.00/hour + Benefits.** This is a work-from-home position. If you are a professional sales, customer service or call centre agent, join our team and use your skills to help end poverty and make our world a better place. We are one of Canada's premiere fundraising call centres. We provide a warm and friendly voice to many of...

  • Call Centre Agent

    3 days ago

    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

  • Call Centre Agent

    2 weeks ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: Please note that this only applies to the Call Centre Agent position. If you have applied to other roles within the organization, you should expect to hear back from us within the communicated timeframe. We appreciate your interest. Thank you for considering a career with Porter! We are seeking highly motivated and enthusiastic Call Centre...

  • Call Centre Agent

    7 days ago

    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

  • Call Centre Agent

    1 week ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: We are seeking highly motivated and enthusiastic Call Centre Agents to join our Porter team. This is a fully remote/working from home role (in Canada) and you will be responsible for handling inbound calls, answering customer inquiries, resolving complaints, and providing excellent customer service to our clients. As a Call Centre Agent, you...

  • Call Center Agent

    6 hours ago

    Toronto, Canada Inspire Direct Marketing Full time

    Call Center Agent Quit your day job, come help us save the world! $20.00-$24.00/hour + Benefits.If you are a mature sales or call center agent, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place.This is a full-time, zero-commission, outbound, work-from-home position.   Job...

  • Legal Intake Coordinator

    1 week ago

    Toronto, Canada Marvin A. Gorodensky P.C. Full time

    **ismissed.ca** **Who We Are**:Dismissed.ca is one of Toronto's leading boutique law firms. Our team has over 50 years of combined experience with lawyers, paralegals, and a healthy support staff focused on achieving results for clients in employment law. **The Job**:We are hiring a **Legal Assistant**to assist senior paralegal, Indigo Frances Wille with...

  • Call Center Agent

    1 day ago

    Toronto, Ontario, Canada Sun Auto Inc. Full time

    About Us:Sun Auto Inc is a leader in the automotive industry, dedicated to providing top-notch customer service and innovative solutions. We're looking for enthusiastic and motivated Call Center Agents to join our growing teamResponsibilities:Handle inbound and outbound customer calls professionallyAssist customers with inquiries, scheduling, and service...

  • Call Centre Agent

    7 days ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: Are you a skilled communicator with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving and empathy are key? If so, we have an amazing opportunity for you! Join our team as a Work-From-Home Call Centre Agent in the dynamic airline industry. As a Call Centre Agent, you will play a...

Intake Call Agent

3 weeks ago

Toronto, Canada Jewish Family and Child Services of Greater Toronto Full time

**Intake Call Agent and Administrator**

**About The Agency**
- Jewish Family and Child Service is a multi-service, client-centered, family service agency and a Children’s Aid Society. We support the healthy development of individuals, children, families, and communities through prevention, protection, counselling, education, and advocacy services, within the context of Jewish values.

**About the Role**

We are seeking an** Intake Call Agent and Administrator**; they will be responsible for answering incoming phone calls and providing intake administrative support to the Agency. This position is the first point of contact for all program related inquiries including responding to administrative needs internally and externally.

***Responsibilities**:

- Answer and log incoming phone calls and route to the appropriate clinical worker, take messages, respond to inquiries and provide information to clients, visitors, and workers as required.
- Support clinical assessment team with administrative call support.
- Maintain accurate and timely client-related documentation and records.
- Conduct searches in case management systems (Matrix and CPIN) and archived systems as required; document and report search findings.
- Liaise with other Children’s Aid Societies (CAS) as required in responding to case transfers, etc.
- Organize, maintain, and coordinate office records and files in their proper electronic and physical locations.
- Participates in the development of agendas for meetings, preparation, and distribution of meeting agendas and minutes and other events.
- Perform other duties as assigned

**Qualifications***:

- Post-Secondary degree/diploma in a human services or administrative field.
- 2 years of related experience in social services or working within the not for profit sector.
- Knowledge and experience in complex database systems, case management systems, and/or CMS systems.
- High Proficiency in Microsoft Office Package (Word, Excel, Outlook and PowerPoint).
- High-end technological skills, good understanding of digital data systems and a demonstrated strong ability to learn and master the use of new systems.
- Strong telephone etiquette and the ability to handle hostile clients and referring agencies.
- Comprehension of Russian, Hebrew and/or French or another language reflecting the local community is an asset.

**JF&CS has a COVID-19 vaccination policy in place. As a condition of employment, all employees are required to be vaccinated for COVID-19, unless a valid exemption under the**
**_Ontario Human Rights Code _**
**is provided.**

**We thank all applicants for their interest; however, only those considered for an interview will be contacted.**

**To learn more about Jewish Family and Child Service, please visit**:
**|