Financial Advisor Assistant

**Financial Advisor Assistant**
- 2400963
- At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

**_ Financial Advisor Assistant_**

**How does the role impact the organization?**

The primary role of the Financial Advisor Assistant is to support a team of financial advisors and the Branch Manager (BM) by ensuring the office is managed efficiently and effectively. The position is responsible for entering client trades, servicing client requests and processing trade instructions by phone, and ensuring client paperwork is up to date and accurate.

**What is the position responsible for?**
- Foster and support client relationships by liaising with clients, responding to requests and demonstrating proactive problem solving;
- Support clients’ general day-to-day administrative and trade requests in a timely and confidential manner;
- Handle incoming and outgoing phone calls with clients and respond to requests for information;
- Schedule appointments, prepare for meetings, and follow-up;
- Be responsible for and support the team with paperwork, manage head office correspondence, and handle the account opening process for new clients;
- Process and follow up on security transactions and transfers, including trade instructions;
- Enter trades for Financial Advisors and clients as requested;
- Be responsible for all cash management within the team practice, including incoming and outgoing funds, purchases and redemptions of cash equivalents;
- Act as team lead during tax reporting season, liaising with tax professionals & clients to provide details, slips and updates as required;
- Assist with all marketing initiatives including social media (twitter, LinkedIn), and website content;
- Support the Financial Advisors in growth of the overall business;
- Maintain files and other general office duties;
- Prepare client presentations with guidance from the financial advisor assistants;
- Generate and identify leads from online resources and qualify leads via cold calling;
- Set up meetings with meaningful prospects;
- Conduct research on market intelligence;
- Track and follow-up on opportunities;
- Work within LinkedIn and Salesforce; and
- Grow and take courses as required for regulatory purposes;
**What can you expect from us?**

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers **flexible workstyles,** a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more We also support internal promotion and community involvement.

**What do we expect from you?**

**To qualify for this opportunity you possess**:

- Knowledge of fundamental investment concepts, practices, and procedures used in the securities industry;
- Previous experience in administrative processes and procedures, including opening accounts, RRSPs, TFSAs, and corporate accounts;
- Compliance practices and regulations;
- Social media (eg. Facebook, Twitter, LinkedIn, blog posts, etc.);
- Personal tax filing;
- CRM (Customer Relationship Management) software and maintaining/improving CRM databases is an asset;
- Online marketing tools including Google analytics, website assets, SEO, Facebook, LinkedIn, and Twitter is an asset;
- Website editing is an asset;
- Salesforce is an asset; and
- Dataphile is an asset.

**Skill in**:

- Organization, prioritization, and attention to detail;
- LinkedIn, Facebook, and Twitter; and
- Customer service and problem solving.

**Ability to**:

- Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
- Manage multiple deadlines and tasks;
- Work independently as well as collaboratively within a team environment;
- Display flexibility and willingness to assist others as required;
- Exercise tact and discretion in the handling of confidential information; and
- Communicate proficiently in French is an asset.

**Educational/Previous Experience Requirements**:

- Post-secondary education;
- A minimum of 3 years of industry related experience; and
- Experience in the investment brokerage, financial services, banking, or accounting industry is an asset.

**Licenses/Certifications**:

- Investment Representative licensing, including the successful completion of the Canadian Securities Course and the Conduct and Practices Handbook, is required; and
- Registered Representative licensing, including the completion of the Wealth Management Essentials Course, is preferred.

**We encourage our associates at all levels to**:

- Grow professionally and inspire