Housekeeping Team Leader

2 days ago

Invermere, Canada Copper Point Resort Full time

**Job Summary**:
The team here at Copper Point Resort work together each day to create an unforgettable, picture-perfect experience for our guests. As Housekeeping Team Lead you are crucial in making sure our team is on point and on time. You will clean and inspect rooms daily to insure they meet the standards set by us at Copper Point and ensure that our rooms wow our guests leaving them feeling excited to return.

**Responsibilities**:

- Provide cleaning services for guests on a day-to-day basis.
- Complete task sheets of listed rooms to be cleaned per day.
- Inspect and touch up rooms cleaned by Housekeepers and report back any trending issues.
- Set rooms up with extra amenities for purchase.
- Observe and report any maintenance repairs needed.
- Stock and maintain cleaning supplies, linen carts, and linen rooms.
- Return Lost and Found items to the housekeeping office.
- Abide by all resort safety procedures to always ensure safety of both staff and guests.
- Move and arrange furniture and turn mattresses.
- Ensure all rooms and suites are cleaned as soon as they become vacant and ensure a quick turnaround.
- Communicate effectively with the Front Office Manager and Front Desk Team to ensure overall guest satisfaction.
- Perform other duties as required and assigned by the Housekeeping Manager

**Working Conditions**
- Ability to lift a minimum of 25lbs, pushing, pulling, bending, kneeling, and lifting.
- Standing for extended periods of time.
- Work with cleaning chemicals; proper use training will be provided.
- Available to work weekends.
- Report to work in required uniform and in adherence with the Copper Point Resort Dress Code.

**Qualifications**:

- Knowledge in and passion for the customer service industry.
- Strong attention to details and a love of cleanliness.
- Energetic, flexible, reliable, hands-on individual with initiative and integrity.
- Ability to multi-task and work under pressure in a fast-paced work environment.
- Good organizational, communication and interpersonal skills.
- Excellent time management skills and a passion for hospitality.
- Friendly and pleasant demeanour, courteous, self-motivated, and professional.
- Ability to work efficiently with mínimal supervision, independently and as part of a team.
- Education and experience in hotel industry are an asset.

We Offer:

- A great work environment with opportunities for development and career advancement within Copper Point Resort and the INNHotels family of hotels.
- A competitive compensation package.
- Group health plan.
- Staff events and seasonal discounts on local adventure activities.
- Hotel Discounts as part of the INNHotels family of hotels.
- The opportunity to live and work in the beautiful Columbia Valley.
- Staff accommodation available at 15$/day

**Salary**: $19.00-$20.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Invermere, BC V0A 1K2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you live in Canada?

**Experience**:

- Cleaning: 1 year (preferred)

**Language**:

- English (preferred)

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