General Manager

**Position: General Manager**

This **General Manager** role offers a unique opportunity to lead an established Dealership with strong community recognition. With strategic oversight of all operations at **East Coast International Inc.** you’ll drive performance, foster collaboration, and implement best practices that enhance operations in sales, finance, service, and parts. Reporting to the VP, Heavy Truck Division, this role is based on-site at the dealership in City, allowing you to directly support the dealership team while cultivating a culture of excellence focused on customer satisfaction and operational efficiency. This role requires a strategic thinker with the ability to inspire high performance and achieve impactful goals.

**This position is based on-site in Dartmouth, NS.**

Here’s what you can look forward to as part of the **ECI team**:
**Competitive Compensation -** Base salary plus a performance-based bonus structure that rewards your achievements.

**Comprehensive Benefits Package -** Health and dental plans with flexible, cost-shared options to suit your lifestyle.

**Career Growth -** We prioritize promoting from within and offer opportunities for ongoing learning and development.

**Employee Discounts -** Enjoy discounts on vehicle purchases, parts, and services at any of our locations.

**Retirement Savings Plan -** Employer-matched retirement savings plan with up to 4% matching, and up to 5% after five years.
- **Compensation: Commensurate with knowledge, skills, and abilities.**_

**Key Responsibilities Include**:

- Managing the overall performance of the dealership, including sales, finance, service, and parts departments.
- Collaborating with department managers to set and achieve financial and operational goals.
- Leading, coaching, and developing department managers and staff to ensure a cohesive and high-performing team.
- Ensuring that the dealership delivers a superior customer experience and maintains excellent customer satisfaction ratings.
- Implementing continuous improvement initiatives and maintaining compliance with company policies and industry standards.
- Monitoring financial performance, optimizing cost efficiencies, and ensuring profitability across the dealership.
- Manage activities directly related to the supply of trucks.
- Manage activities directly related to the sales and marketing of goods and services.
- Analyzing market trends and identifying opportunities for growth and expansion.
- With support of the HR team being the onsite representative for employee relations matters.

**To Be Successful in This Role, You’ll Need**:

- A minimum of 10 years of dealership management experience.
- Proven ability to lead and develop high-performing teams across multiple departments.
- A solid understanding of dealership financials, sales, and service operations.
- Strong negotiation, problem-solving, and decision-making skills.
- A commitment to delivering exceptional customer service and achieving high customer satisfaction ratings.
- The ability to thrive in a fast-paced, results-driven environment.
- Excellent communication and organizational skills, with the ability to manage multiple priorities effectively.

**Preferred Experience (Not Required but Beneficial)**:

- Previous General Manger experience or brand experience.
- Knowledge of truck retail and wholesale financing.
- Familiarity with dealer management systems (DMS) and other relevant technologies.

**Why ECI?**
- Competitive compensation package, with annual wage review
- Flexible Health and Dental Plans, 6 different cost shared options to meet everyone’s needs
- Enhanced Benefits including Telehealth, Mental Health Support and EFAP
- Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
- Opportunities for career growth and advancement
- Employee discounts on vehicle purchasing, parts, and service at any of our locations
- A safe, inclusive, and dynamic work environment

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person