Key Account Manager, Specialty, Vaccines

**Site Name**: Canada - Ontario - Mississauga, Canada - Ontario - Hamilton
**Posted Date**: Apr 29 2025

Are you ready to make an impact in a dynamic and fast-paced environment? This is an exciting and unique opportunity to join our Key Account Management (KAM) team at GSK You'll play a pivotal role in representing our expanding portfolio, engaging with top healthcare professionals in Rheumatology, Gastroenterology, and Dermatology, while also shaping programs, accounts, and health systems. As a true business owner, you'll be responsible for crafting and executing a local strategic plan aimed at increasing protection for patients from vaccine-preventable diseases. If you're passionate about making a real difference in healthcare, this is the role for you

**RESPONSIBILITIES**:
As Key Account Manager, you will be responsible for successfully building and executing strategic territory plans, accelerating partnerships with key HCPs, accounts, and health systems stakeholders in targeted therapeutic areas. This strategy will be executed in alignment to GSK Values and Mission: To unite science, talent, and technology to get ahead of disease together. How we do this is through our people and our culture. A culture that is ambitious for patients, accountable for impact and rooted in doing the right thing.

Reporting directly into the Regional Business Manager, Specialty Care Vaccines, this field-based role will be accountable for:
**Ontario Southwest**
- Territory will cover all of Ontario Southwest covering Guelph/Hamilton/Burlington, also Windsor/Sarnia, Niagara, Mississauga west/Oakville/Orangeville. And as far North as Owen Sound
- This KAM role is Ideally suited for someone living in Guelph/Hamilton/Burlington/London areas.

**Primary Responsibilities**
- Work with targeted therapeutic HCPs and administrative leaders to drive process implementation within programs, accounts, and health systems/networks
- Develop a deep understanding of the local therapeutic patient journeys and key decision makers’ objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives
- Be a key contributor to a performance-driven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on cross-functional objectives
- Develop and execute strategic territory account plans to surpass territory commercial performance objectives
- Build and grow a network of targeted external HCP and administrative stakeholders, understanding how patients, health care professionals and systems communicate, and could make vaccination recommendations throughout the patient journey
- Display an appetite for curiosity, garnering insights into each program, account, health system environment and enabling development/execution of innovative solutions to meet customer needs
- Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time
- Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value
- Identify and leverage internal and external resources to develop and execute tailored customer value
- Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a “bigger picture view” and ensuring prioritization to overall team objectives
- Effectively manage territory spends/budgets to ensure optimal impact and ROI
- Provide ongoing territory/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation
- Lead and deliver regular performance to objective reviews to commercial leadership
- In addition to internal national and regional meetings, overnight travel will be required for external conferences.

**Required Qualifications**:

- Bachelor’s degree completed
- 3+ years of experience in institutional specialty sales/KAM roles
- Strong understanding and experience in execution of key account management principles
- Excellent communication and engagement skills (virtual and live)
- Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels
- Strong organizational, analytical, and problem-solving skills, a natural curiosity, and an ability to actively listen
- Strength in challenging both self, peers and status quo
- Self-motivated, agile, entrepreneurial, and committed cross functional communicator/collaborator
- Ability to effectively work and thrive in a cross functional team-based environment
- Ability to quickly move insights to strategic and tactical implementation
- Agility to successfully work in a dynamic, complex, and changing environment
- Skills in budget ownership and ROI analysis
- Work