People Experience Coordinator

2 weeks ago

Nanaimo, Canada BC Ferries Full time

Job Description: **PEOPLE EXPERIENCE COORDINATOR** 18-Month Term Certain Nanaimo **The Opportunity** We are seeking a dedicated team member who excels in customer-focused environments and brings enthusiasm to the role. You have a passion for people, and your goal is providing a full range of administrative support for the People Experience team. **The role** Reporting to the Manager of People Experience, you will perform the following duties: - Maintaining superior customer service skills and positive relationships in communications with employees and in resolving problems and issues - Providing confidential administrative services including preparation of letters, various correspondence, reports and presentations - Ensuring operational, regulatory and collective agreement compliance in completion of tasks - Assisting with recruitment, interviewing, screening and selection of applicants for employment - Assisting in the efficient upkeep and maintenance of departmental and employee personnel files and electronic records; system data entry required - Processing, verifying and registering documentation related to Human Resource Employee Relations activities such as establishment control, recruitment, training, certifications, grievances, performance evaluations and classifications - Coordinating the preparation, tracking and completion of the job postings and preparing related correspondence - Coordinating field training plans and maintaining employee training records - Maintaining confidential information, both electronically and manually **What you bring to the team** Education requirements: - Post-secondary education in a related field or equivalent training and experience - Post-secondary education in Human Resources is an asset Work experience requirements: - 1-3 years related experience in a complex unionized environment Competency requirements: - Strong interpersonal and customer focused skills - Strong communication skills, both verbal and written - Ability to multi-task, set priorities, and work well under pressure meeting established deadlines - Flexibility, with the ability to work well in a fast paced ever changing environment - Sound judgement, analytical, and problem-solving skills - High level initiative and motivation - Proficient in Windows based software programs - Experience in the use of Oracle HR databased programs - Accuracy and attention to detail - Thorough understanding of company policies, regulatory requirements and collective agreement **Join us** If this sounds like your next great career move, please submit your cover letter and resume by **November 9, 2025.** **Additional information** - "We connect communities and customers to the people and places important in their lives”_ - We appreciate the interest of all applicants; however, only those selected for an interview will be contacted._

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