Assistant Operations Support Coordinator

2 days ago

Toronto, Canada British Council Full time

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

**We connect. We inspire.**

The British Council is seeking a detail-oriented and proactive **Assistant Operations Support Coordinator**to assist in the seamless delivery of exams across Canada. This role supports the expansion of Independent Test Centres and ensures compliance with IELTS and Awarding Body standards.

**Key Responsibilities**:

- Provides administrative support to the Canada Exams Delivery team, ensuring compliance with British Council and IELTS standards.
- Assists with expansion plans, system rollouts, and troubleshooting for Independent Test Centers.
- Supports logistics, procurement, and exam administration across a dispersed team in Canada and regional offices.
- Handles enquiries and complaints, maintaining high standards of customer service.
- Manages incidents and ensures adherence to policies including Data Protection, Child Protection, and Anti-Fraud.
- Completes mandatory training and attends briefings as required.
- May occasionally travel and is expected to maintain a professional appearance.

**Requirements**:

- **Essential**:

- High School Diploma or equivalent
- Experience in operational planning, customer service, or training
- Ability to use technology platforms to support business improvement
- **Desirable**:

- Knowledge of IELTS policies and systems
- Experience in compliance management and computer-based exams

**Further Information**:

- Must have the right to live and work in Canada
- Job type: full time
- Contract: six months fixed term contract
- Location: Toronto, Canada
- Closing Date: September 30, 2025

A connected and trusted UK in a more connected and trusted world.

**Equality, Diversity and Inclusion Statement**

**Safeguarding Statement**

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

  • Legal Support Assistant | Toronto ON

    2 weeks ago

    Toronto, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    OverviewOur client is seeking a highly organized and motivated Support Assistant to join their dynamic legal team. In this role, you will provide routine administrative support to legal assistants, principals, and visiting lawyers, contributing to the efficient day-to-day operations of the office.This is an excellent opportunity for individuals looking to...

  • Recruitment Coordinator

    3 weeks ago

    Toronto, Canada Isaac Operations Full time

    Join to apply for the Recruitment Coordinator role at Isaac Operations While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know...

  • Recruitment Coordinator

    3 weeks ago

    Toronto, Canada Isaac Operations Full time

    Join to apply for the Recruitment Coordinator role at Isaac Operations While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know...

  • Recruitment Coordinator

    3 weeks ago

    Toronto, Canada Isaac Operations Full time

    Join to apply for the Recruitment Coordinator role at Isaac Operations While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know...

  • Recruitment Coordinator

    5 days ago

    Toronto, Canada Isaac Operations Full time

    While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday to Friday is...

  • Recruitment Coordinator

    5 days ago

    Toronto, Canada Isaac Operations Full time

    While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday to Friday is...

  • Operations & Executive Support Coordinator

    2 weeks ago

    Toronto, Canada Trella Advisory Group Full time

    Operations & Executive Support Coordinator Trella Advisory Group is a global advisory firm that helps multi-generational families and their businesses plan for the future. We work with families to simplify complex challenges around governance, wealth transfer, succession, and family relationships — helping them make confident decisions and build a strong...

  • Operations & Executive Support Coordinator

    2 weeks ago

    Toronto, Canada Trella Advisory Group Full time

    Operations & Executive Support Coordinator Trella Advisory Group is a global advisory firm that helps multi-generational families and their businesses plan for the future. We work with families to simplify complex challenges around governance, wealth transfer, succession, and family relationships — helping them make confident decisions and build a strong...

  • Recruitment Coordinator

    3 days ago

    Toronto, ON MK Y, Canada Isaac Operations Full time $60,000 - $80,000 per year

    Company DescriptionWho we are.While technically we're an operational consultancy, we don't like to call ourselves consultants. We're a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving...

  • Senior Marketing Coordinator

    7 days ago

    Toronto, Canada Isaac Operations Full time

    Job DescriptionWhat You’ll Be Doing.Marketing Content Production – Support the creation of materials that tell Isaac’s story, from case studies to social content, whitepapers and more.Sales Collateral Development – Help build the decks, one-pagers, emails, and other assets that enable our sales team to win.  Events Support – Bring our event...