Administrative Assistant

Permanent Full Time

The Administrative Assistant role is responsible for the day-to-day operations of the Head Office Medical Consulting team including referral workflow management, data entry of referral details, invoicing, while following policies and procedures.

The Head Office Medical Consulting team provides critical support to Workplace Solutions. Group disability is the largest client, but the team also supports other lines of business including life, medical, drug, underwriting, out of country and critical illness. The support provided by the medical consultants is time sensitive to the business areas and directly affects customer service.

**What you will do**:

- Assign bankruptcies and garnishments on time and accurately
- Handle SARS
- In-office mail and other duties
- Handle lawyer’s letters
- Assist WSMH with prepping shipments, invoice log, and other tasks as required
- Provide and participate in cross training. Act as back-up when needed
- Other admin tasks as required

**What you will bring**:

- Minimum 2 years’ experience in an administrative role
- Strong communication skills, both written and verbal to varying audiences, including proofreading with keen attention to detail
- Knowledge of legal and court documents and procedures across Canada, preferred
- Team player with well-developed organizational and time management skills
- Motivated self-starter with ability to work independently and productively as part of a team while managing competing priorities to deliver business results
- Strong technical skills in MS Word, Excel, Outlook, Adobe Pro, matter management and document management software (M-Files, Relativity)
- Excellent interpersonal and client services skills; professional and positive demeanour
- Experience working with highly sensitive and confidential information as part of daily duties
- Able to work in-office 3 days per week
- Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

The base salary for this position is between **$34,200.00****:

- $46,300.00** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

LI-Hybrid