Current jobs related to Glass Shop Advisor - Regina - Capital Auto Mall

  • Glass Shop Helper

    2 weeks ago

    Regina, Saskatchewan, Canada Crystal Glass Canada Ltd. Full time $40,000 per year

    Autoglass Installer Helper (TRAINING WILL BE PROVIDED)Crystal Glass is an all Canadian, employee owned company established in 1949. We are the largest glass company located across Western Canada with 51 retail, 12 warehouse and 2 manufacturing locations and growing. We provide great opportunities to all of our employees.The Autoglass installer Helper's...

  • Glass Shop Technician

    1 week ago

    Regina, Canada Capital Automotive Group Full time

    **Glass Shop Technician - Capital Ford Lincoln, Regina** Capital Glass is hiring an Auto Glass Technician. At Capital Ford Lincoln, we are passionate about our people and their contributions. We have been operating in Regina for over 45 years, many of our team members have been with us over 20 years and some for the entire 45 years we have been in...

  • Glass Shop Technician

    2 weeks ago

    Regina, Canada Capital Auto Mall Full time

    Company: Capital Ford Lincoln Inc. **Capital Glass is hiring an Auto Glass Technician.**: **At Capital Ford Lincoln, we are passionate about our people and their contributions. We have been operating in Regina for over 45 years, many of our team members have been with us over 20 years and some for the entire 45 years we have been in business, providing...

  • Customer Service Representative

    2 weeks ago

    Regina, Canada Novus Glass Full time

    Novus Glass is looking for a Customer Service Representative / Repair Technician ! If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. As a Customer Service Representative / Repair Technician, you will act as a brand ambassador and deliver a positive...

  • Main Shop Advisor

    1 week ago

    Regina, Canada Bennett Dunlop Ford Full time

    **Location: Regina, SK** **Customer Service Advisor - Automotive** **Salary Range $50,000-$90,000 Annually** This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group, opportunities are...

  • Shop Assistant/installer in Training

    3 days ago

    Regina, Canada Glassmasters Autoglass Full time

    Here we grow again! We are a successful growing auto glass replacement company in Alberta and Saskatchewan. We have an immediate opening for a Full time Shop Assistant / Installer in Training to join our teams in Saskatoon. Valid class 5 Drivers license with 2 years minimum driving experience Able to provide a clean drivers abstract Professional...

  • Door Shop

    21 hours ago

    Regina, Canada Security Building Supplies Full time

    West Four Group of Companies Inc. is a Western Canadian leader in supplying building materials, lumber, doors, hardware, and building specialties. Our brands include Security Building Supplies, Madero, Penner Doors & Hardware, and Two Six Creative, with facilities in Calgary, Saskatoon, Regina, and Winnipeg. Security Building Supplies in Regina,...

  • Main Shop Support

    1 week ago

    Regina, Canada Driving Change Automotive Group Full time

    Automotive - Customer Service Advisor **Location**:  Bennett Dunlop Ford, Regina SK **Position**: Service Advisor $35,000 to $85,000 (Dependent on qualifications) This is an exceptional time to join one of Canada’s Best Managed Companies! Step into your future with a progressive, high performing Automotive Dealer Group. If you’re ready for...

  • Wireless Sales Associate

    1 week ago

    Regina, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Associate** What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our Mobilists (Sales Associates) are our front-line advisors that use their expertise to provide...

  • Wireless Sales Associate

    1 week ago

    Regina, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Associate** What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the newest and most innovative phones and plans that the market has to offer. Our Mobilists (Sales Associates) are our front-line advisors that use their expertise to provide...

Glass Shop Advisor

2 weeks ago

Regina, Canada Capital Auto Mall Full time

Company:
Capital Ford Lincoln Inc.

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

The Glass Shop Advisor position is responsible for greeting new and current clients as they enter the service area. They are responsible to act as the go-between for Service Technicians and customers. As an integral part of the service team, the Glass Shop Advisor works with the technicians to ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. In addition, since technicians will often have more than one possible solution to a given issue, Glass Shop Advisor must be able to relate these options to the customer and help them select a course of action.

Job Responsibilities
- Set, confirm and prepare for appointments with customers so they can have a great service experience
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
- Use a consultative selling process to assist customers in planning for the ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
- Follow up with customers to ensure satisfaction
- Gain superior product knowledge to effectively help customers
- Provide an exceptional customer experience to drive loyalty
- Contribute to meeting or exceeding target CSIs and ensure that you work within company productivity targets.
- Support the Journeyman Technicians in the completion of auto glass repairs and replacements, material handling, vehicle shuttling and cleaning.
- A willingness to be constantly learning and improving their skills and education as it relates to the industry.
- Understanding of vehicle technology such as ADAS systems is an asset.
- Advise customers on installation and/or repair specifics.

**Requirements**:

- Maintain an energetic, professional, and positive personality throughout the workday
- Must be confident working with customers and staff from diverse backgrounds
- Effective listening skills when speaking with guests
- Desire to provide a high level of customer service and be results-driven
- Valid Driver’s License with an acceptable driving record
- Ability to set and achieve targeted goals
- Demonstrated communication, consultative, interpersonal and organizational skills
- Prior sales experience preferred but not required
- Passion for cars.
- Mechanically inclined.
- Exceptional professionalism.
- Results-oriented team player
- Outstanding attention to detail and ability to multi-task.
- Good communication and problem-solving skills.

Capital Automotive Group offers competitive total compensation, work that is challenging and meaningful, an engaging and collaborative work culture, performance recognition and room for growth opportunities. We are an automotive dealership group with multiple locations in both Canada and the United States. Our organization allows us to serve a diverse customer base across all locations providing a variety of automotive services to customers with new and pre-owned vehicles, financing, leasing, service and repair, and parts. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.