System Administrator 1
2 weeks ago
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As the Systems Administrator, you will be a vital member within End User Computing in Information Technology (IT). You will provide direct technical support within the team and to clients across the corporation. Participation in 24x7 on-call support is required. Primary duties include:
- Monitor the team's support queue, providing assistance to the Enterprise Service Desk, team members and other support teams.
- Support, monitor, and maintain a Windows 11 managed endpoint environment.
- Support and monitor Microsoft Azure.
- Support and monitor Virtual Desktop Infrastructure.
**Qualifications**
- A completed 2 year diploma in Computer Science or a related field, with at least 1 year of related experience.
- Demonstrated knowledge and experience in supporting and managing Windows 11 is required.
- Demonstrated Knowledge of Log Analytics KQL (Kusto Query Language) is required.
- Customer service experience is essential.
- Experience with Microsoft Active Directory, Microsoft Entra ID, Microsoft Azure, PowerShell, Group Policies, Power BI, and Microsoft Intune technologies will be considered assets.
- Experience with Microsoft Sentinel and Microsoft Defender for Endpoint would be considered an asset.
- Experience of hardening a Windows 11 endpoint in a large organization of 15,000 devices would be considered an asset.
- Success in this position requires excellent technical, analytical, communication, organizational, and time management skills.
- Applicants must be able to work independently, as well in a team environment.
**Pre-employment Requirements**
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Information Technology
- Position Type: 1 Temporary (up to 18 months)
- Location: 133 6 Avenue SE
- Compensation: Pay Grade 9 $38.92 - 52.07 per hour (2024 Rates)
- Days of Work: This position typically works a
5 day work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 310537
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