Systems Administrator

3 days ago

Calgary, Canada ARC Business Solutions Full time

**_ARC Business Solutions Inc. is an established customer oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. Core business verticals are: Professional IT Services, Enterprise Content Management, Utility Services and Managed Services. _**

ARC Business Solutions Inc. is currently seeking individuals with experience in Systems Administration for immediate opportunities with clients in Calgary, AB. This role is a contract role, on-site in Calgary, AB.

**ROLE: SYSTEMS ADMINISTRATOR**

**Required Skills**:

- Support and maintain the Servers and End-points assets as required. This includes all on premise and cloud server infrastructure as well as workstations, mobile devices
- Provide executive support and training to Calgary executives
- Assist in escalation and resolution for Calgary end-user identified issues and requests
- Help plan Calgary IT equipment refresh cycles as per company policies including mobile devices, workstations and software
- Maintain accurate IT equipment inventory in ServiceNow
- As part of our operational procedures, define and prepare all change required for the production systems and present them for review in the standing change advisor board meetings
- Ensure smooth project transitions into operations by completing and delivering operational documentation and perform training for identified support groups as required by the project requirements
- Provide support for the IT Enterprise Solutions and manage escalations as required to minimize service disruption to the customers
- Act as Subject Matter Expert for operational systems including compute and storage systems, backups and restore, virtualization, cloud services administration, disaster recovery planning and implementation, systems compliance and patching
- Proactively monitor and maintain reliable and highly available IT infrastructure services, including virtualization, storage, local/wide area/wireless networks, backup and recovery systems, and voice systems
- Ensure that data protection compliance is met with regular backup operations, as well as perform regular restore activities to validate the reliability of the IT operational systems
- Maintain all technical documentation of all operational systems ensuring that regular reviews and updates are performed on a frequent basis
- Actively support the continuous improvement of the IT operating environment and provide input on opportunities to increase efficiency and reduce waste
- Enforce, review and audit proper access controls periodically against all company data
- Comply to IT operational policies and procedures as it pertains to day-to-day operations
- Participate and provide all required artifact requests during annual internal and external audit reviews
- Work collaboratively with IT Enterprise Solutions teams to meet and exceed IT departmental goals and objectives

Degree designations (e.g., Bachelor of Science, Computing Science) and/or vendor technical certifications are desirable criteria for our selection.

We offer a competitive salary, profit sharing, and comprehensive benefits package. These positions can be filled by fulltime ARC employees or contractors.

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