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Fleet Deployment Specialist

2 weeks ago

Remote, Canada Safe Fleet Full time

**Meet the Smart Safety Company**

At **Safe Fleet** our name says it all. We make fleet vehicles - and everyone in and around them - safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world’s biggest fleet safety problems.

Our core value is safety. Without safety first, efficiency and productivity are not possible. This is true for our products, our culture, and our relationship with our community. Our vision is to reduce preventable deaths and injuries in and around fleet vehicles with a goal of ZERO accidents.

We are re-defining what safety means for fleets of every type - from school buses to waste collection trucks, firefighting to utility vehicles, police cruisers to delivery vans.

Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, forge valves and high-quality nozzles to fight fires, or dream up new ways to protect fleet operators in our Corporate HQ in Kansas City, you’ll contribute to our goal to keep everyone safe.

We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada and the US. We’re looking for motivated self-starters with innovative thinking to join our team and help us achieve our growth and performance goals. Sound like you?

Compensation is base salary. We also offer paid vacation time, sick/personal days and fully paid benefits after 3 months’ probation (Life, Accidental Death & Disability, Short and Long-Term Disability, Extended Health, Dental, Employee Assistance Program and RRSP Program with company matching your contributions, up to 3% of your salary).

As our **Deployment Specialist**, you will be responsible to provide deployment and support for Safe Fleet’s Fleet and Routing customers; the support includes, but is not limited to, installation/upgrade procedures and troubleshooting of software and customer interfaced systems, deployments, asset tracking.

**You will**
- Deploy and maintain Safe Fleet’s Fleet and Routing software for customers with a concentration on Safe Fleet’s Waste and Recycling solutions
- Provide training to external/internal customers in the use of Safe Fleet systems
- Configure and control the software requirements and release cycle
- Provide excellent customer service in all situations
- Communicate technical terms in a non-technical format that our customers can understand for troubleshooting purposes
- Provide support and assistance on other service activities

**You should have**
- At least 2 years of experience in software deployment and integration
- Experience with & broad knowledge of database query tools & SQL
- Familiarity with Windows Servers—building and maintaining them
- Experience with Active Directory—its General Knowledge & Integrations
- Good skills in scripting and coding with PowerShell
- Excellent problem solving, analytical, and organization skills
- Strong customer relation/service, interpersonal & communication skills
- Excellent communication (oral and written), interpersonal and organizational skills
- Familiarity with proper phone etiquette