Automation Specialist

23 hours ago

Remote, Canada EXOS Full time

Job Summary:
Production Operations is critical to the evolution of Solution and Program delivery for our Exos Team supporting a large, global client. As Automation Specialist, you will become the go-to person to optimize the intersection of product, engineering, production, and customer success. You will lead the automation of processes and tools, typically by developing, designing, maintaining, operating and supporting software tools. We are looking for someone who is as concerned about the details as they are with the big picture, has the right balance of polish and hustle, and is genuinely passionate about the work we do.

You are a business operations analyst who can liaise across teams, recommend technical process improvement, and pilot innovative new approaches iteratively.

This full-time position will report to the Product Operations Manager.
Job Description:

RESPONSIBILITIES- Manage daily and long-term schedule for digital fitness- Manage technical logistics for projects and productions ensuring goals and deadlines are met- Manage product software tools used for tickets, prioritization, assignment and knowledge bases-
- Perform systems automation, triage, and maintenance- Collaborate with product and programming teams on schedule and other content deployment- Promptly manage and resolve all tickets- Write technical documents including pre-stream and post-stream procedures- Work cross-functionally and proactively with teams across the business

QUALIFICATIONS- Bachelor's degree- 2+ years experience in IT or system engineering- Experience in business operations- Software automation skills (e.g. zapier, notion, VBA macros)- Python or equivalent scripting experience- Awareness of AI-based products for automating tasks and workflow- Experience working on software based products- Experience working in an agile environment (e.g., user stories, iterative development)- Good visual and written communication skills- Knowledge of shipping and supporting software products

PREFERRED QUALIFICATIONS- MBA or graduate degree- Passion for health and performance

Who We Are:
Exos, a coaching company, was founded in 1999 and became the industry leader in human performance by preparing elite athletes for their sport. Over two decades later, we have evolved into a company with a goal to ignite the hero in all of us by getting our members ready to achieve what’s most meaningful to them. Whether that’s having energy to chase kids at the playground, coming up with a breakthrough idea at work, getting back into a running plan, or other moments that matter most - Exos gets our members ready.

We provide coaches who empathetically and expertly guide, programs that are personalized, and teams to support members along the way. By leveraging science, technology and engaging programming, we impact hundreds of thousands of members at 400 locations world-wide; ranging from corporate sites and community programs to military and athlete training centers.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here:
- EEO is the Law- EEO is the Law Supplement

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