Hoot Hiring Sprint for Customer Success: Jan

1 week ago

Vancouver, Canada Hootsuite Full time

Hootsuite's Customer Success team is growing and so is our impact in the social marketing, social commerce, and social care space.

We're looking for talented people like you to join our Customer success team. We know you've heard this before—a lot of companies are looking for your talent. Here's why we're different.

At Hootsuite, you'll have..
- A team behind you supporting your customer success journey to manage a portfolio of customers to help them achieve their business goals on social.
- In this role, you will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy.
- An entire company dedicated to making Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are.
- Competitive compensation and bonus eligibility
- Learning and development support to take your career to the next level.
- Comprehensive health and wellness benefits (including a paid Wellness Week).

Here's what you can expect:

- Jan 29 - Jan 31st: Recruiter Interview
- Jan 31st - Feb 2nd: Hiring Manager & Stakeholder Interviews
- Feb 5th: Offers Extended
- Associate Customer Success Manager: $57200 CAD, $60,000 USD base salary per annum plus bonus eligibility
- Customer Success Manager: $76,600 CAD, $87,700 USD base salary per annum plus bonus eligibility
- Senior Customer Success Manager: $96,000 CAD, $108,000 USD base salary per annum plus bonus eligibility

We're hiring Customer Success Managers of all levels from Associate to Senior. Submit your resume or LinkedIn profile below and you'll hear from our team.

**Canada Pay Range For This Role**
- $73,800—$73,800 CAD

**US Pay Range For This Role**
- $75,700—$75,700 USD

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