Customs Brokerage Logging Agent/reception

1 week ago

Richmond, Canada Expeditors Full time

**Company Description**
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth - Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

**Major Responsibilities**:

- Answering phone calls and managing transfers to appropriate departments.
- Greeting office visitors and getting them signed in according to Expeditors protocols
- Deliver Exceptional customer service
- Ensure accurate and timely data entry into our operating system
- Receive shipment notifications
- Review documents and prioritize logging expectations
- Ensure customer profiles are updated and current for assigned accounts
- Support operations where needed
- Meets company standards of 52 hours training per year

**Qualifications**
- Excellent verbal and written communication
- Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
- Willingness to learn and develop the industry skills
- Sense of urgency
- Attention to detail
- Have a positive attitude and an innate desire to help people
- Desire to work in a team environment
- Work with integrity
- Maintain a professional Appearance
- Have Confidence even in the face of intense challenges
- Be curious to learn and grow
- Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
- Be resolute and results oriented
- get the job done

**Additional Information**
Expeditors offers excellent benefits:

- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus

Annual compensation: CAD 38,000.00 - CAD 42,000.00

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