Front Desk Receptionist

2 weeks ago


Mississauga, Canada Auria Pilates Inc. Full time

**Job Summary**

We are seeking a highly responsible and reliable Front Desk Receptionist to join our Pilates & Yoga studio. This role is key to ensuring a warm, professional, and smooth client experience every day.

**Responsibilities**:
Arrive early to open the studio and prepare for the day’s classes

Greet clients warmly and assist with check-ins, bookings, and membership inquiries

Process payments and maintain accurate records

Provide support to instructors and ensure classes run smoothly

Keep the reception and studio tidy, including light cleaning duties before leaving (sweeping, organizing, maintaining a welcoming space)

Act as the first and last point of contact for clients, creating a positive impression of the studio

**Compensation & Growth**:
$18 to $22 per hour, based on experience

If you are responsible, reliable, and love being part of a wellness-focused community, we would love to hear from you.

**Duties**
- Arrive early to open the studio and prepare for the day’s classes.
- Greet and assist clients and visitors as they arrive, ensuring a welcoming atmosphere.
- Manage incoming calls using a multi-line phone system, directing calls appropriately and taking messages when necessary.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Handle filing and organization of documents to ensure easy retrieval of information.
- Provide administrative support including typing, proofreading documents, and managing correspondence.
- Utilize Microsoft Office Suite and Google Workspace for various clerical tasks.
- Assist with bookkeeping duties as needed, including basic accounting functions using QuickBooks.
- Maintain confidentiality of sensitive information while providing customer support.
- Collaborate with team members to ensure effective communication and workflow within the office.
- Support medical or dental office operations by scheduling appointments and managing patient records if applicable.

**Requirements**:

- Previous experience as a front desk receptionist in a Pilates, yoga, or fitness studio is required
- Highly responsible, punctual, and dependable
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Passion for wellness, Pilates, or yoga is an asset
- Strong customer service skills with a focus on client satisfaction.
- Familiarity with Mac OS; willingness to learn is essential.
- Excellent organizational skills with the ability to manage multiple priorities effectively.

**Job Types**: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 3 - 40 per week

**Benefits**:

- Company events
- On-site gym
- On-site parking
- Store discount

**Experience**:

- studio/gym receptionist: 1 year (preferred)

Work Location: In person



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