Administrative Assistant/receptionist

2 days ago

Kirkland, Canada Quebec Music School Full time

Administrative Assistant/Receptionist

Position Responsibilities:

- Contact clients to communicate account standing via phone or mail.
- Screen and direct incoming calls.
- Respond to customer inquiries.
- Pass order for school supplies.
- Maintain leasing system for music instruments.
- Work with building administration.
- Prepare offers, mandates, flyers, presentations, articles and other information needed for meetings and special projects.
- Oversee the collection of delinquent accounts.
- Assist with projects as needed.

Qualifications Required:

- Essential: Bilingualism. Fully bilingual in English and French (written and oral), Russian is an asset.
- Problem solving and mediation of difficult situations.
- Strong PC skills.
- Familiarity with Social Networking.
- Excellent knowledge of Word and Excel.
- Punctuality, multi-tasking and meeting deadlines.
- Patient and responsible.
- Highly organized, excellent time management skills, attention to detail and accuracy.
Une occasion unique de faire partie de l’équipe École Québec Musique

Fondée en 1987, École Québec Musique est l’une des seules écoles de musique à Montréal à offrir des cours de musique riches et complets à ses élèves, en plus de leur permettre de se produire en concert, de faire partie d’ensembles musicaux, de participer à des concours et de remporter des bourses d’excellence.

Responsabilités du poste:

- Communiquer aux clients l'état de leur compte par téléphone ou par poste.
- Diriger les appels entrants.
- Répondre aux demandes des clients.
- Passer les commandes pour fournitures scolaires.
- Soutenir le système de location des instruments de musique.
- Travailler avec l'administration de l'immeuble.
- Préparer des offres, des mandats, des dépliants, des présentations, des articles et autres informations nécessaires pour des réunions ou des projets spéciaux.
- Répondre aux courriels/ classement / archivage.
- Superviser la collecte des comptes en souffrance.
- Aider dans les projets en cours.

Qualifications requises:

- Essentiel: Bilinguisme. Parfaitement bilingue en français et en anglais (écrit et oral), le russe est un atout.
- Capacité à résoudre les problèmes et la médiation des situations difficiles.
- Solides compétences en informatique.
- Excellente connaissance de Word et Excel.
- Connaissance des réseaux sociaux.
- Ponctualité, la capacité de soutenir plusieurs projects en même temps en respectant les délais.
- Patient et responsable.
- Très organisé, d'excellentes compétences en gestion du temps, l'attention au détail et de précision.

**Job Type**: Part-time

**Salary**: From $18.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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