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Event Staff

2 weeks ago

Toronto, Canada Big City Catering Full time

Big City Catering strives to deliver the highest-end culinary experiences to our customers whose needs range from high-end catering at exclusive events to casual catering at social events.

We are seeking EVENT STAFF with a passion for hospitality and creating unforgettable events to join our Team

Dependability and reliability are critical factors to success in this role.

**Job Summary**

Event Servers and Service Assistants are responsible for delivering a high-quality, memorable guest experience at all Big City Catering events. This is a part-time, on-call position that is ideal for those seeking flexibility in their work schedule. Event staff actively handle set-up, presentation, execution, guest service, and wrap-up at all Big City Catering events. Event Staff typically perform a variety of duties depending on the nature of the given event which could include weddings, corporate functions, high profile dinners, and more.

This is an on-call/part-time position. Depending on your interest and availability, many of our staff also opt into other available event roles at our Company.

**You’re day-to-day**
- Deliver exceptional guest service experience at all events with the goal to exceed guest expectations at every event
- Perform all duties as assigned at the particular event and related to the nature of the event including but not limited to: set-up, service execution, and wrap-up
- Serve food and beverage, handle guest inquiries, requests, and needs
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest needs at all times
- Adhere to our private event steps of service and ensure all steps are taken to execute an event consistent with Big City Catering standards
- Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages
- Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance

**What we’re looking for**
- 1+ years as a banquet/event server, bartender, or support staff member in a fast-paced, high-volume, events environment is a plus
- Reliable transportation to events held in areas of your choosing
- Neat and professional experience
- Prior experience in an event setting is a plus
- Understanding of a range of event services: event set-up (table-setting, display set-up, buffet set-up), buffet service, plated service (family-style and plated), drink service and clean-up
- Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every Big City Catering visit
- Ability to execute professional service and handle diverse group of clienteles with composure and hospitality
- Knowledge of safety and sanitation standard
- Ability to work with a sense of urgency, proactively, resourcefully, and take initiative
- Attention to detail
- Effective communication and interpersonal skills with an ability to build positive relationships with people in the scope of employment
- Aptitude to resolve problems
- Ability to work both independently and in a team environment
- Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 pounds

**Job Types**: Full-time, Part-time, Casual, Seasonal

Schedule:

- Day shift