Esports Event Staff

1 week ago

Toronto, Ontario, Canada National Esports Full time $40,000 - $60,000 per year

We are building an on-site event team for esports tournaments, mixers, and industry networking events. These staff members are the frontline of the experience — responsible for setting up equipment, assisting attendees, gathering customer feedback, and helping administer esports tournaments.

This is not a remote role. You will work on location during events, helping ensure smooth operations and an excellent customer experience.

Key Responsibilities

Event Setup & Teardown

  • Help set up equipment, stations, and venue layout

  • Manage cables, tables, gear organization, signage, etc.

  • Assist with teardown and packing after the event

Customer Experience & Support

  • Greet attendees & assist with check-in

  • Answer questions about the event or tournament rules

  • Provide a welcoming and professional environment

  • Guide attendees to different stations / activities

Tournament Administration

  • Register players & confirm participation

  • Assist with score reporting & brackets

  • Ensure rules are followed and disputes are handled correctly

  • Coordinate with the event lead during live matches

Marketing & Engagement

  • Collect attendee info for raffles & marketing

  • Promote social media engagement (follow/like/share)

  • Record feedback & suggestions from guests

  • Assist with giveaways, raffles, and prize announcements

General Duties

  • Maintain clean, organized event space

  • Follow team leads' instructions

  • Support VIPs, sponsors, and vendors as needed

Ideal Candidate

This role is perfect for someone who:

Likes esports, events, gaming, or customer service

Works well under pressure and in live environments

Is friendly, reliable, and task-oriented

Can communicate clearly and present a professional image

Wants real experience in the esports industry

Skills (Preferred but Not Required)

  • Tournament admin experience (Challonge, , Battlefy, etc.)

  • Event operations / retail / customer service

  • Tech setup (basic computer & console hardware knowledge)

  • Social media experience

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