Food and Beverage Manager

1 week ago


Toronto, Canada Soho House & Co. Full time

**Who We Are**

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

**Who We Are**

Soho House is a collection of member-only clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. We provide a space for our diverse membership base to connect, grow, have fun and make impact. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, and plans to open additional locations globally.

**The role**

At Soho House a **F&B Manager** is responsible for maintaining the local property's Food and Beverage (F&B) operations in conjunction with the AGM and General Manager. Your primary responsibility is to uphold Soho House service standards and create an approachable yet elevated atmosphere for members, guests and staff within the House. In this role you will also oversee forecasting, business improvement plans and manage payroll/labor, budgets and revenue.

**Main Duties**
- Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets
- Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service
- Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
- Proactive in identifying customers' needs and responsive in developing action plan that enhances experience and mitigates risk
- Engage and comply to HR (People & Development) guidelines and support recruitment as well as Learning and Development (L&D) efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential
- Establish targets, KPI's, schedules, policies and procedures
- Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork
- Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations
- Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk

**Other Things to Consider**

**Physical Requirements**
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to make periodical fast paced movements are required to go from one part of the property to others.
- Must be able to move, pull, push, carry or lift at least 30 pounds.
- Must be able to occasionally kneel, bend, crouch and climb is required.
- Must be able to perform physical activities such as lifting, cleaning, and stooping.
- Must be able to stand, walk, lift, and bend for long periods of time.

**Requirements**:

- Must have 5+ years' experience in food & beverage operations with a proven track record of leading a professional, efficient, high quality, service-oriented operation in a fast paced and demanding environment
- Must have 2+ years' experience as a Manager in a food & beverage operation that serves wine and cocktails
- Must have excellent interpersonal/relationship building skills
- Must have supervisory, coaching and staff development experience
- Must have a strong business aptitude
- A Degree in Hospitality and/or Restaurant Management is preferred, but not required
- Smart Serve and Food Handlers

**We have the perks**

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- **Health Care + 401K**:Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- **Paid Time Off**:Full
- Time Employees have sick day's + vacation days
- **Career Development**:Soho House can progress your career domestically or internationally as well as managerially or technically
- **Soho Impact**:Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- **Learning & Development**:An extensive range of internally and externally run courses are available for all employees.
- **Cookhouse & House Tonic**:Celebrating our passion for food and drink. Check out our monthly calendars and get inv



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