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Deposit Support Officer

2 weeks ago


Rosetown, Canada Prairie Centre Credit Union Full time

**A Passion for the Prairies**

The Prairies - our home and way of life. Prairie Centre was born on the prairies in 1993 as a result of a merger between five like-minded credit unions in the West Central region of Saskatchewan. Since then, 10 more branches have joined, making Prairie Centre the largest rural-based credit union in Saskatchewan.

Much like the members we serve, our determination, grit, and passion for the prairies is what helped us grow to a full-service financial institution, serving over 17,000 members, managing over $1.5 billion in assets, and employing over 190 people.

**Roles and Responsibilities**:
The **Deposit Support Officer, **reporting to the Manager Deposit Support, holds a crucial support role within a highly functional team environment. This permanent full-time position works within a team of meticulously organized support professionals. In this role, the **Deposit Support Officer** is committed to maintaining excellent member service and maximizing operational efficiency across all aspects of deposit support.
- ** Administrative Support**: Provide administrative support to internal colleagues in all branches and departments, to meet member needs. Including, but not limited to; monitoring bill payments, processing remittances, providing support for outgoing wires and processing incoming wires, reconciling internal accounts, providing administrative and technical support for the Customer Automated Funds Transfer program (CAFT), investigate and troubleshoot Member card errors and online banking issues. Ensure all assigned administrative tasks are completed in a timely manner, with a high degree of accuracy and attention to detail.
- **Communication**: Demonstrate exceptional internal communication skills and effective triaging capabilities to ensure seamless information flow within the team, reaching out to colleagues for additional information when needed.
- **Service Excellence**: As an internal service champion, uphold the highest standards of support teamwork, and collaboration.

**Qualifications**:

- Financial industry experience preferred but will consider a combination of education and experience
- Excellent problem-solving and communication skills
- Exceptional attention to detail
- Ability to organize and prioritize work requirements to meet deadlines and adapt to change
- Proven computer and keyboarding skills, including familiarity with Microsoft Office

**Perks and Benefits**:

- Comprehensive benefits package
- Generous paid vacation and sick days to support employee health and well-being
- Collaborative work environment
- Generous matched pension plan
- Planned retirement for targeted management and specialist positions
- Full-time employees receive four paid “My Days” per year - one day per quarter
- Paid days off for volunteering and personal/professional development courses
- Personal development incentives
- Preferred loan/deposit rates and service packages
- Relocation bonuses and reimbursement for eligible employees
- Staff events and annual employee celebration**Job Reference Number**:
DSOROSETOWN - PCCU - 20240902**Job Location**:
Rosetown, SK