Customer Sales and Service Representative

2 weeks ago

Halifax, Canada Optima Communications International Inc. Full time

**$15.00 /Hour**

**$200 Retention bonus awarded at completion of first 60 days**

**_ Opportunity to EARN hundreds of dollars in additional Monthly Incentives_**

**What’s in it for you**
- Full-time permanent position
- Competitive hourly wage
- Bilingual Premium ( English &French)
- Lucrative monthly performance incentive programs allowing you to earn additional income
- Progressive benefit plan after 90 days of employment
- Access to Perkopolis, Canada's leading employee perk program (5-20% discounts across 450+ companies)
- Paid Training
- Representing one of our major clients, The Bank of Nova Scotia (Scotiabank), through outbound calling to their customers
- Friendly, Professional and Supportive Team atmosphere
- Helpful and motivational coaching Staff
- Growth & development opportunities

**Your Qualifications**:

- Experience in sales or Customer services (hotel services, retail, call centre or restaurants) Preferred
- Effective verbal communication ability in English
- Driven by providing positive customer experience with natural ability to connect with customers for successful outcomes
- Excellent telephone etiquette and ability to deal with customers professionally at all times
- Enjoy results-oriented environment
- Comfortable navigating on screen software with strong keyboard skills
- Looking for a chance to learn, grow and excel

**Work From Home Requirements**:

- Private Work space
- Windows 10 or newer
- Active Antivirus software
- Laptop or Desktop
- Internet speeds of 7MBPS or higher
- Hardwired Ethernet cable internet connection
- Landline/Wireless phone with unlimited calling
- USB Headset

**Location: Halifax, Nova Scotia**

**About Your New Job**:
If you are energetic, motivated, sales and customer service oriented individual looking to learn and develop in a lasting career in sales, we have immediate permanent full-time career opportunities in marketing insurance-related products to existing customers for Canada's largest Financial & Insurance Service providers.

We offer tremendous Growth & development opportunities including, on-going Workshops, and Specialist Training Program for our employees to advance.Over 90% of our promotions are from within the Company.

**About Us**:
Optima Communications International Inc. is a professional outsource contact centre providing customer contact solutions to major Canadian corporations since 1992. We pride ourselves on our people and the close working relationships we have with long standing clients, market leaders in Financial, Utilities and Business Services. We’ve established a sterling reputation in our industry as the contact centre of choice by acting as a seamless extension of our clients and their business.

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