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Customer Service Representative
2 weeks ago
It’s an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solutions with its full-service aircraft sales, management & charter group, aircraft maintenance, inspection, and refurbishment capabilities. Today, we are transforming and growing to meet the demand of OEMs, business aviation customers and airlines. We are a premier Canadian aviation company with an international presence
If you’re looking for an opportunity to join and grow with a dynamic company, you will thrive at Innotech-Execaire Aviation Group
**What your day will look like as a Customer Service Representative**:
The CSR is responsible for compiling and processing daily, weekly and monthly ramp sales reports, inventory sheets, POS reports and customer fuel sales as well as provide assistance to customers and staff as required.
- Prepare and balance daily ramp sales report;
- Enter daily ramp sales report into manual ledger and computer system;
- Monitor fuel inventory daily and balance fuel inventory to daily ramp report;
- Balance and process weekly POS reports;
- Record Customer fuel sales;
- Calculate monthly Shell contract sales and forward to Shell for processing;
- Arrange reservations for transport, accommodations, catering, etc. as requested by customers;
- General Daily Housekeeping Duties (conference room, etc.);
- Perform other related customer service duties as assigned.
**What is expected from a Customer Service Representative at Innotech Aviation Services?**
- High School Diploma;
- General knowledge of accounting (asset);
- Previous customer service experience;
- Computer Skills: Intermediate Knowledge of Outlook, Excel, Word; Strong organizational skills/numeric accuracy;
- Flexibility in relation to work schedule.
- IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal People, Visible Minority Groups, Persons with Disabilities and Women in occupations of positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume._
