Automotive Service Advisor

2 weeks ago


Elliot Lake, Canada MILLTOWN MOTORS LIMITED Full time

**Overview**

**Duties**
- Greet customers promptly and professionally, assessing their automotive needs.
- Provide accurate information regarding vehicle maintenance and repair services.
- Utilize mechanical knowledge to diagnose issues and recommend appropriate solutions.
- Upsell additional services based on customer needs and vehicle condition.
- Prepare detailed service estimates and explain them clearly to customers.
- Handle cash transactions accurately, ensuring proper documentation of services rendered.
- Collaborate with technicians to ensure timely completion of repairs and services.
- Follow up with customers post-service to ensure satisfaction and encourage repeat business.

**Requirements**:

- Previous dealership experience is preferred but not mandatory.
- A background as a mechanic or strong mechanical knowledge is highly desirable.
- Proven customer service skills with the ability to communicate effectively.
- Sales experience, particularly in an automotive context, is a plus.
- Familiarity with automotive repair processes and terminology.
- Ability to upsell services while maintaining a focus on customer needs.
- Experience with cash handling procedures is required. Join our team as an Automotive Service Advisor where your skills will contribute to delivering exceptional service in the automotive industry.

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care

Work Location: In person



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