Service/parts Advisor
2 weeks ago
**About Us**:
Sylvan Auto Centre is a small, locally-owned auto repair shop dedicated to providing exceptional customer service and reliable automotive repairs. We take pride in our community roots and are looking for a motivated and enthusiastic individual to join our team.
**Position Overview**:
We are seeking a friendly, reliable, and fast-learning Service Advisor to join our team. As a Service Advisor at Sylvan Auto Centre, you will play a key role in assisting customers, managing service appointments, and ensuring that our clients' needs are met with care and professionalism.
**Responsibilities**:
- Greet customers and assist them with their service needs
- Schedule appointments and coordinate service work with technicians
- Provide accurate estimates and keep customers informed throughout the repair process
- Address customer concerns and handle inquiries in a professional and friendly manner
- Maintain an organized service area and assist with general office tasks as needed
- Upsell services and products when appropriate
**Requirements**:
- A positive attitude and a passion for customer service
- Must be a fast learner with the ability to adapt quickly in a fast-paced environment
- Strong communication skills and the ability to work well with customers and the team
- Experience is not required, but it is a bonus
- Ability to multitask and stay organized
- Dependable and punctual
**Benefits**:
- On-the-job training
- A friendly, supportive team environment
**How to Apply**:
Please submit your resume and a brief cover letter outlining why you’d be a great fit for this position.
We look forward to hearing from you
Pay: $18.00-$25.00 per hour
Work Location: In person
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