Product Manager, Formswift

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today.

Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots.

The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history.

Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

FormSwift is looking for a Product Manager to join our 5 person product team as the third product manager hire.

You will be responsible for growing our new and existing customer base by iterating on our tax builder. You will deliver better user experiences to our 2 million monthly unique visitors through data-driven decision making. You will collaborate with engineering, design, and analytics. You will execute on the product process end-to-end, from identifying opportunities to crafting thoughtful hypotheses to test. At FormSwift, we want you to be customer-obsessed, fail fast, and iterate quickly.

You will work with and be mentored by experienced product managers, designers and engineers.

**Responsibilities**:
A/B test the tax builder conversion funnel for new user growth
Work with engineering tech leads and managers to project manage and prioritize for engineering maintenance initiatives
Analyze and report on product marketing performance and make data-driven decisions to optimize results
Conduct market research and analysis to identify customer needs and market trends
Work with other product managers to define and execute on product strategy
Embody our core values and uphold our unique company culture. We value diversity and inclusion, and encourage our team members to be their authentic selves at work
Growth opportunities/responsibilities include indentifying Dropbox customers’ needs and integration opportunities for FormSwift tax builder, and adopting a new e-file integration for a better tax filing experience
**Requirements**:
Bachelor’s degree
5+ Years of experience in a product management or related role
Proven ability to work cross-functionally in a highly collaborative environment

**Self-starter and solution-oriented**: ability to prioritize and work independently with mínimal supervision
Communicate efficiently and cross-functionally to give context and align on goals
Able to drive qualitative and quantitative research and analysis, synthesize actionable insights, and present clear recommendations
Storyteller who is able to translate complex technical concepts into customer-friendly language and concise value propositions
Experience with customer segmentation, market analysis and building business cases to improve the customer and user experience
Team player first and foremost, and believes great things come from collaboration
Innately curious and eager to learn new things

Preferred Qualifications

B2B/B2C experience
A/B testing experience
Experience working with a web app and optimizing for mobile web
Basic knowledge of SQL
Basic knowledge of Javascript

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).