Appointment Coordinator

2 days ago

Richmond, Canada Go Auto Full time

**Job Description**:
**Appointment Coordinator (Go Richmond Chrysler)**

Go Richmond Chrysler is looking to hire an experienced Appointment Coordinator o join our team.

At Go Richmond Chrysler, growth is at the heart of what we do. We’re proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a rewarding career path with us

**What You'll Do**
- Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
- Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
- Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
- Collect and process payments, following dealership guidelines with precision.

**What you’ll bring**:

- Customer service experience with a passion for creating positive experiences.
- Excellent communication skills, both written and verbal.
- Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
- Tech-savvy
- Experience in CDK/Dealership is considered an asset.

**What We Offer**
- **Hands-On Growth** - Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role.
- ** Employee Investment Program** - Earn guaranteed returns of 10% annually, up to 16%.
- ** Time off that Counts** - Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
- ** Health and Dental** - Comprehensive coverage including medical, dental, and a health spending account.
- ** Career Path Built for You** - Ask us about the real success stories of team members who started in this role and grew into leadership positions.

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