Administrator (Permanent Full-time)

Mackenzie Health LTC, located in Richmond Hill, Ontario is a 170-bed long-term care home dedicated to enriching the lives of our residents we serve in partnership with UniversalCare, our family members, valued employees and community partners.

Our team is currently hiring for a permanent full-time Administrator. Competitive benefits are included such as health and dental benefits, paid vacation, retirement benefits along with an opportunity to grow your career with an employer of choice.

Reporting to the Director of Senior Living, the Administrator position is a critical role with overall accountability for resident experience, operations management and performance of the home.

**As part of our team, your role as an Administrator contributes to our resident experiences in the following ways**:

- Planning, coordinating, directing and monitoring effectiveness of all operational activities of the home, ensuring those activities are aligned to the home’s strategic plan.
- Ensuring that all operational activities are congruent with the mission and values of the home.
- Overseeing recruitment, employee and labour relations, payroll and benefits, orientation, occupational and non-occupational injury/illness, performance management, training, education and other people related functions.
- Providing leadership and direction to ensure all aspects of a Quality and Risk Management Improvement Program are carried out in alignment with the home’s strategic plan.
- Ensures risk management activities take place to reduce and control potential or actual risks to the safety, security and health of all individuals, and to the safety and security of the home.
- Ensures compliance with all relevant legislation including but not limited to: Ministry Acts, regulations, policies and procedures, directives and collective agreements.
- Responds promptly to address concerns of residents and family members, mediate appropriate responses to those concerns and implement action plans.
- Acts in a leadership capacity to ensure that employees within the care community foster positive customer service with all residents and families in their day-to-day work.
- Provides financial leadership by managing and monitoring budgets and fiscal plans. Take appropriate action where variances are identified to bring expenditures in line within the budget.
- Seeks opportunities and networks to ensure a participative working relationship within Local Health Integration Network (LHIN), health service providers, CCAC/Discharge Planners and other community agencies.
- Communicates with related Long Term Care Health Agencies to promote coordination and/or planning long term care services.
- Effectively builds positive relations with representatives from the Government, Unions, other Agencies and organizations as appropriate.
- Ensures measures are taken to facilitate optimal occupancy.
- Maintains an organized system of records management, which includes collection, access, storage, retention and destruction of records, financial, and trust accounts.
- Ensures that all required committees are properly functioning.
- Ensures an effective system of admission and discharge of residents.
- Works in accordance with the organization's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
- Performs other duties as assigned.

**Qualifications**:

- A post-secondary degree (3 Years) from a program or post-secondary diploma in Health or Social Services.
- Must have three (3) years’ managerial or supervisory experience in the Health and Social Services industry and one (1) to two (2) years experience as a Administrator.
- Must possess excellent supervisory and leadership abilities (e.g., people management, finance, labour relations and departmental coordination)
- Strong relationship building abilities and highly proficient planning and organizing skills.
- Demonstrated knowledge of risk management and continuous improvement activities.
- Must have completed a program in Long-Term Care Home Administration that is at least 100 hours in duration of instruction. Possess the qualifications to be an Administrator in the Province of Ontario.
- Must have one (1) year long term care experience.
- Sound knowledge of the Long-Term Care Homes Act 2007, Ontario Regulations 79/10.
- Must posses excellent written and oral communication skills.
- Proficiency with Microsoft Office, Point Click Care.
- All applicants must successfully pass the prescribed Vulnerable Sector check.
- All applicants must provide proof of being fully vaccinated, except due to legitimate established exceptions.
- Have a passion to promote person-centered care and work with the senior population.

**If you are passionate about contributing to a multi-disciplinary team that is committed to making a difference to the lives of our residents than we would love to speak to you about this great opportunity.**
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