Account Manager, Client Services

2 weeks ago

Toronto, Canada Sterling Capital Ltd. Full time

**About Sterling Brokers**

**About the Role**

**This is a remote position.** In this role you are responsible for the following:
**Client Management** - Manage book of business within Sterling Brokers Small Business Portfolio

**Annual Renewals **- Reviewing, presenting, and selling annual renewals to clients within your book of business

**Proactive Outreach **- Developing and executing strategies that involve proactive outreach to our clients who are experiencing meaningful growth or downsizing along with sharing relevant industry trends to add value as their trusted advisor

**Product Enhancements - **Identifying and executing opportunities to improve Total Rewards offering for employers and plan members (i.e. Group Retirement Services, Individual insurance)

**Client Escalations **- Working closely with the service team to project managing problem solving when a client is experiencing an unusual issue related to their benefits. You will help connect the correct individuals within the organization to help resolve the clients’ issues

**Required Skills**:

- Secondary School Diploma, Post Secondary an asset
- Group Benefits experience in a small to medium size brokerage or carrier business
- Holds a **valid provincial Life Insurance License (LLQP)** in good standing with their provincial regulatory body
- 3+ years previous experience as an account manager or similar role where you managed a book of business and have presented QBRs and renewals
- Ability to clearly articulate and independently manage conversations with senior level stakeholders within SCB’s referral partner and/or client base
- Ability to take ownership of client relationships by identifying and removing blockers and managing cross functional stakeholders
- A positive and resilient attitude to get through the hard days and constantly drive to improve personally and professionally

**Why Work for Sterling?**
- Rapidly growing business with career progression opportunities
- Competitive salaries and benefits
- Small team of highly motivated contributors
- Remote working opportunities

  • IT Client Account Manager

    2 weeks ago

    Toronto, Canada Starport Managed Services Full time

    **Job Summary** **What You Will Be Doing** **Technology Management** - Collaborate with the Client Support Manager to ensure clients receive timely and accurate product updates, quotes and order fulfillment - Lead client-facing project communications and strategic oversight with operational support from the Client Support Manager **Client Management** -...

  • Account Manager, Client Services

    14 hours ago

    Toronto, Canada Ascend Fundraising Solutions Full time

    **WHO WE ARE** Founded in 2010, Ascend Fundraising Solutions online and in-venue fundraising platform and solutions have been used by some of the world’s most notable non-profit organizations such as United Way, Vancouver Canucks foundation, Canadian Olympic Foundation, Canadian Institute for the Blind, Kansas City Chiefs foundation, Boston Red Sox...

  • Client Solutions Account Manager

    1 week ago

    Toronto, Canada Peninsula Employment Services Limited Full time

    Company: Peninsula Employment Services Limited Job Title: Client Solutions Account Manager Department: Client Experience Location: Toronto, Ontario (Office based) Salary: $55,000 - $60,000 CAD per annum; Commensurate with experience Type of Employment: Full-time, permanent Hours of Work: 37.5 Hours Of Operations: 8:30AM – 8:30PM EST (subject to change)...

  • Client Solutions Account Manager

    1 week ago

    Toronto, Canada Peninsula Employment Services Limited Full time

    Company: Peninsula Employment Services Limited Job Title: Client Solutions Account Manager Department: Client Experience Location: Toronto, Ontario (Office based) Salary: $55,000 - $60,000 CAD per annum; Commensurate with experience Type of Employment: Full-time, permanent Hours of Work: 37.5 Hours Of Operations: 8:30AM – 8:30PM EST (subject to change)...

  • Client Service Account Manager

    2 weeks ago

    Toronto, Ontario, Canada JPMorganChase Full time

    JOB DESCRIPTIONJoin JPMorgan Chase Global Banking as a Client Service Account Manager within our Client Onboarding and Service team. In this role, you will be responsible for delivering exceptional service to our clients throughout the onboarding process and beyond. You will act as a key point of contact, ensuring a seamless experience by coordinating...

  • Account Manager, Client Services

    2 days ago

    Toronto, Canada GroupM Full time

    GroupM is the world’s leading media investment company responsible for more than $60B in annual media investment through agencies Mindshare, EssenceMediacom and, Wavemaker. GroupM’s portfolio includes Data & Technology, Investment and Services, all united in vision to shape the next era of media where advertising works better for people. By leveraging...

  • Client Engagement Manager/Account Delivery

    2 weeks ago

    Greater Toronto Area, Canada ProEdge Services Full time

    Our client is seeking a highly experiencedClient Engagement Managerwith a strong background inIT servicesand proven expertise in theBanking and Financial Servicesdomain.The ideal candidate will bring 10+ years of experience, including in client-facing roles within BFSI, and a strong track record of managing large portfolios, with P&L responsibility for...

  • Client Engagement Manager/Account Delivery

    4 weeks ago

    Toronto, ON, Canada ProEdge Services Full time

    Our client is seeking a highly experienced Client Engagement Manager with a strong background in IT services and proven expertise in the Banking and Financial Services domain. The ideal candidate will bring 10+ years of experience, including in client-facing roles within BFSI, and a strong track record of managing large portfolios, with P&L responsibility...

  • Account Manager

    7 days ago

    Toronto, ON, Canada Bridge Atlas Solutions Inc Full time

    Our client is a well-established provider in Print & Packaging specializes in regulated fulfillment, logistics, and supply-chain solutions , supporting organizations that demand precision, compliance, and traceability. They partner with leading brands to deliver end-to-end services including warehousing, pick/pack/ship, inventory management, custom...

  • Client Service Account Manager

    7 days ago

    Toronto, ON, Canada JPMorgan Chase & Co. Full time

    Join JPMorgan Chase Global Banking as a Client Service Account Manager within our Client Onboarding and Service team. In this role, you will be responsible for delivering exceptional service to our clients throughout the onboarding process and beyond. You will act as a key point of contact, ensuring a seamless experience by coordinating account setup,...