Registration Coordinator, Registration

Full-time, permanent
Position summary
Duties and responsibilities
**Duties include but are not limited to the following**:

- provide oversight for the Practice Ready Assessment and graduating resident licensing processes and coordinates with the independent practice team
- provide support during, and follow up for, the annual licence renewal period by responding to registrant queries regarding form completion, project managing the CPC team follow-up process, and coordinating with registration compliance and other departments.
- complete and review requests for CPCs
- complete requests for change of licensure status (e.g. temporary inactive and resignation) support the end-to-end criminal record check process ensuring compliance
- complete data corrections for the data transfers to external partners
- prepare and submit referrals to other CPSBC departments (e.g. health monitoring, legal, complaints and practice investigations etc.)
- provide support to IT department for helpdesk queries and upgrade projects
- provide support in meetings with internal and external partners
- coordinate the regular review and update of the procedure manual, and clean up the department’s electronic storage
- provide training for staff
- provide coverage for data analytics and Medical Identification Numbers for Canada (MINC) process
- assist the registration manager with staff scheduling

Consequence of error/judgment
The employee in this position is expected to perform professionally and make proper and sound decisions. The employee has access to a wide range of confidential information, which may be governed by the Freedom of Information and Protection of Privacy Act (FIPPA), so must make informed decisions regarding the release of information.
Skills and qualifications
**Required skills and qualifications include**:

- post-secondary education with training in administrative practices or an equivalent combination of education and experience
- a background in health care or working in regulatory environment is preferred
- medical/surgical terminology an asset
- previous experience interfacing with patients or the public is an asset
- excellent editing and proofreading skills
- excellent analytical and investigative skills
- attention to detail and a high level of accuracy
- demonstrated high level of initiative, time management and organizational ability
- excellent communication skills, both written and verbal
- ability to organize and set work priorities
- ability to work both independently and as a team member
- ability to maintain a calm demeanor during busy or stressful times
- ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must

The compensation range for this position is $59,267 to $74,083 per year
The College of Physicians and Surgeons of British Columbia has been recognized as one of BC's top employers since 2011 and as a certified Living Wage Employer in BC since 2025. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work-from-home/in-office model, opportunities for personal and professional growth, and a comprehensive benefits package.
We thank all applicants for their interest; however, only those selected for interview will be contacted.
The College of Physicians and Surgeons of BC is located on the unceded and traditional territory of the Coast Salish peoples, including the territories of the hən̓q̓əmin̓əm̓ speaking peoples―the xʷməθkʷəy̓əm (Musqueam) and sel̓íl̓witulh (Tsleil-Waututh) Nations, and the Sḵwx̱wú7mesh-ulh Sníchim speaking peoples―the Sḵwx̱wú7mesh (Squamish) Nation.
We acknowledge the rights and title of BC First Nations whose territories span across the province. These territories recognize that laws, governance, and health systems tied to lands and waters have existed here since time immemorial.