Client Care Reception

2 weeks ago

Vancouver, Canada VetCare Canada Full time

Full Time Client Care Representative required to join our veterinary team. Amherst Veterinary Hospital is a busy, progressive small animal clinic located in Kitsilano/Point Grey in Vancouver serving the community since 1987.

We are a full-service hospital with long term staff, striving to provide excellent quality of care and medicine for our patients, excellent client service and a positive environment for our employees, where their knowledge/skills can expand.

If you enjoy providing exceptional client service and like cleaning and are experienced in animal husbandry then this is the job for you.

**About The Role**:
Our ideal Client Care Reception / Veterinary Assistant builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach.

Duties involve:

- Greeting clients
- Weighing patients
- File creation and maintenance
- Answering telephones
- Cleaning exam rooms
- Multi-tasking the answering of telephones and assisting clients at the front desk
- Interpreting medical concerns from clients and triaging bookings accordingly
- Cleaning
- Animal Restraint
- Walking Animals
- Assisting and prepping for procedures

Expected Wage Range: $19.50 - $24.00

**What We Offer**:

- Competitive Base Salary
- Comprehensive Benefits Include: Medical, Dental & Life Insurance and uniform allowance.
- Flexible Schedule
- Vacation & Paid Time Off

**Meet VetCare**:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.

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