Part Time Client Care Team Member
2 weeks ago
**Join Our Team as a Part-Time Client Care Team Member at The IV Health Centre**
Are you a people person who loves creating memorable experiences? Do you thrive in a supportive and dynamic work environment? If you’re looking for a fun, team-focused culture where your contributions matter, The IV Health Centre is the place for you
**What We’re Looking For**:
We’re on the hunt for a passionate and energetic client care team member to join us part-time (24 hours/week). If you’re customer service-oriented, compassionate, and ready to tackle a busy reception desk with a smile, we want to hear from you
**Position Details: Part-Time Position**: 24 hours per week
- Friday: 12:00 PM - 8:30 PM
- Saturday: 9:30 AM - 6:00 PM
- Sunday: 9:00 AM - 5:30 PM
**Your Responsibilities**:
- Deliver outstanding customer service in a friendly, professional manner.
- Be the welcoming face that greets our clients and makes them feel at home.
- Schedule, confirm, and manage client appointments seamlessly.
- Communicate important messages between clients and our team.
- Perform various office duties to keep our operations running smoothly.
**What You Bring**:
- **Experience**: At least 2 years in customer service or reception roles.
- **Tech-Savvy**: Familiarity with booking systems like MindBody and/or Jane.
- **Multi-Tasking**: Ability to juggle various tasks while staying calm under pressure.
- **Team Player**: Collaborative mindset to work with our multi-disciplinary team.
- **Independent Worker**: Comfortable taking initiative and working with mínimal supervision.
- **Privacy Advocate**: Commitment to maintaining client confidentiality.
**Why Join Us?**
At The IV Health Centre, we believe in creating a positive and engaging workplace. You'll be part of a team that values your input and supports your growth. Plus, you’ll get to work with a group of dedicated professionals who share your passion for exceptional client care.
**Job Type**: Part-time
Pay: $21.00-$23.00 per hour
Expected hours: 24 per week
Additional pay:
- Overtime pay
- Retention bonus
- Signing bonus
**Benefits**:
- Company events
- Store discount
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Overtime
**Experience**:
- Reception: 2 years (required)
- Customer Service: 2 years (required)
Work Location: In person
Application deadline: 2024-11-06
Expected start date: 2024-11-14
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