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Human Resources Manager

2 weeks ago

Delta, Canada Alpine Building Maintenance Full time

**Job Title**: HR Manager
**Status**: Full Time, permanent
**Location**: Delta, BC - Head Office
**Salary**: $80,000 - $110,000 based on experience

**Company Overview**:
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers with facilities all across Canada. Our commitment to excellence and a passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand of “Reflecting Excellence” distinguishes it from others. We aspire to always be the best, by delivering on our promises, exceeding our clients and employee’s expectations.

**Job Overview**:
Reporting to the VP, Human Resources, the HR Manager manages the day-to-day HR function for Alpine Building Maintenance, providing leadership, guidance and support to the HR team.

As the Human Resources Manager for Alpine, you will also play a pivotal role in managing all aspects of HR operations, ensuring compliance with employment legislation, Human Rights Code, labor laws, supporting organizational growth and development. You will work closely with management, union representatives, and employees to create a harmonious work environment that promotes productivity, safety, and employee engagement.

To be successful in this role, a hands-on approach is needed, while having a strong understanding of HR operations in both union and non-union work environments.

**Duties and Responsibilities**:

- Provides guidance and mentorship to the human resources team
- Acts as a trusted advisor and advocate for management and employees, addressing their concerns, questions, and feedback in a timely and empathetic manner
- Develop and implement policies and procedures to promote employee engagement and a positive work culture
- Work with the HR team to implement employee engagement surveys and develop action plans to improve employee morale and engagement.
- Develop and implement performance management processes, including goal setting, performance evaluations, and performance improvement plans.
- Provide guidance and support to the HR team, managers and supervisors on performance-related matters, including coaching, feedback, and disciplinary actions.
- Bridges management and employee relations by addressing demands, grievances or other issues that arise in the workplace
- Serve as the point of contact for Labour Relations support for the HR team
- Establishes positive relationships with union representatives and manages labour relations issues effectively and provides support in union meetings and bargaining
- Interpret and enforce collective bargaining agreements, ensuring compliance with union contracts and labor laws.
- Ensure compliance with all relevant employment legislation, human rights and the Canadian Labour Code
- Maintain accurate records related to employee data, payroll, benefits, and attendance.
- Other projects and duties as assigned

**Qualifications**:

- Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience
- Minimum of 3 years of experience in human resources management, preferably in a similar industry and/or unionized environment
- Experience in a unionized environment is preferred
- Strong communications, negotiations, and conflict resolution skills
- Proven ability to build positive relationships with employees, union representatives, and other stakeholders
- Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously
- Proficiency in HRIS systems (Dayforce would be an asset) and Microsoft Office Suite
- Must possess a class 5 driver’s license and own a reliable vehicle
- Highly adaptable and able to handle change in an effective and positive manner
- Fluent in English (both written and oral)
- Strong communication skills and emotional intelligence
- Resourceful, with strong analytical and problem-solving skills

**Working Conditions**:
This is an on-site role based in Delta, BC and generally works Monday to Friday 8:30am to 5:00pm Pacific time but from time to time may require some flexibility during off hours to support operational needs. There may be occasional travel to local Alpine sites in the Lower Mainland and infrequent travel to our other locations in Canada should the need arise.

**Salary and Benefits**:

- Salary range: $80,000 to $110,000 CAD per year (depending on experience and qualifications).
- Comprehensive benefits package, including extended health, vision and dental coverage, and vacation/holiday pay.
- Opportunities for professional development and career advancement within the organization.

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