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Property Manager

3 weeks ago

Kitchener, Canada PMI Group Full time

**Job title**:
Property Manager

**Location**:
Kitchener, On

**Terms**:
Full Time

**Department/Division**:
PMI Properties

**Reports to**:
COO

**About us**:
At PMI Group, we believe everyone deserves the opportunity to have a place to call home. We are more than builders. We are community shapers. Our imaginative approach incorporates fresh thinking, grounded in a philosophy of collaboration and transparency. Our progressive properties are modern in their styling but will stand the test of time, house generations to come, and are raising the standard of what it means to build attainable housing. Every project, every detail, every partnership is overseen by our accomplished team of professionals and trade partners, who take pride in building beautiful, quality communities. The PMI Group of Companies is comprised of 3 companies
- PMI Inc - Development & Head Office
- PMI Build LP - Our construction Division
- PMI Properties Inc - Our Property Management Division

**About the role**:
A Property Manager for PMI Properties., is responsible for overseeing the daily operations of the company's rental properties (residential and commercial), ensuring tenant satisfaction, and maintaining the quality and safety standards. The property manager is responsible for helping to prepare an annual operating budget and ensuring that spending is controlled withing that budget. A property manager for PMI must have excellent communication, organizational, and problem-solving skills, as well as a strong knowledge of the local rental market and relevant laws and regulations.

**What you will do**:
Operations
- Oversees and ensures completion of all property inspections, both routine and legally mandated, on a quarterly and annual basis.
- Supports the leasing department in preparing units for occupancy, ensuring they meet company standards.
- Collaborates with both in-house teams and external contractors to manage cleaning, security, maintenance, parking, and grounds keeping, ensuring optimal property conditions.
- Facilitates the smooth transition of tenants into new buildings, working closely with leasing teams and construction crews.
- Guarantees the success of move-in and move-out processes, ensuring tenant satisfaction and operational efficiency.
- Works in tandem with the property accounting team to offer insightful commentary for reports to senior leadership, enhancing decision-making.
- Liaises with Marketing, Design and Construction departments as needed
- Coordinates tenant occupancy of new buildings
- Creates operating budgets and onboarding plans for new buildings
- Tracks Environmental related issues at properties and ensures compliance by tenants and vendors.
- Ensures multiple quotes are generated for jobs that require contractors in order to stay within budget
- Strictly adheres to and enforces all company health, safety, and operational policies, ensuring a safe and efficient work environment.
- Develops, maintains, and periodically updates the annual maintenance plan to ensure property upkeep and efficiency.

Financial:

- Develops and manages annual operating budgets for properties, ensuring financial targets are met.
- Secures multiple quotes for contractor jobs in line with company SOPs, promoting cost-efficiency and quality.
- Closely creates PO’s, reviews and approves vendor invoices to ensure services align with property management requests and budgetary constraints.
- Monitors to ensure rent collection and legal proceedings are following company objectives.

Tenant Relations:

- Cultivates and maintains positive relationships with tenants, ensuring their needs are promptly and professionally addressed by property staff.
- Builds and strengthens relationships with tenants, contractors, vendors, and other real estate professionals to foster a collaborative property environment.
- Collaborates with the leasing team to swiftly resolve tenant issues, enhancing tenant satisfaction.

General Duties:

- Performs additional duties as needed to support the overall property management objectives.

**Our Values**:

- We are imaginative
- We are progressive
- We are accomplished
- We are welcoming

**What you bring, Competencies**:

- You are Entrepreneurial
- You are Accountable
- You are Collaborative and Build Relationships
- You Demonstrate high levels of customer service and professionalism
- You are Open and Transparent
- You have a Process Disciplined Mindset
- You are Adaptive to Change and Embrace Technology

**What you bring Skills and Qualifications**:

- Minimum 3 to 5 years’ experience as a multi-residential and/or commercial manager.
- University degree in Business or related field or professional designation in Property Management an asset.
- Exceptional written and oral communication skills.
- Excellent customer service delivery.
- Strong interpersonal skills.
- Strong command of MS Office products: Word, Excel, Outlook, PowerPoint.
- Detail-oriented; able to resolve problems using facts and sound re