System Administrator

**IT System Administrator**

**We Offer**
- 100% Employer Paid Medical and Dental Benefits
- Employer RRSP Matching Program
- Annual Health/Wellness Spending Accounts
- Professional Growth & Development

**Summary**

The System Administrator is responsible for supporting and ensuring the high availability of TPGS network, on-prem and cloud infrastructure. This entails management and configuration of servers, workstations, security appliances and network equipment.

Responsibilities also include supporting and advising Help Desk team, interact with end users for support, access management, creating documentation, assist with project work. Someone with excellent communication skills and willing to go the extra mile for customer satisfaction.

Skills: Windows Server and desktop Operating systems, VMware, Meraki, O365 and Azure, SQL data base

**What You’ll Do - The Role (Responsibilities)**
- Support Windows 2012 / 2016 Servers in VMware environment.
- Support Office365 productivity suite and Azure server infrastructure.
- Maintains the network infrastructure including all servers, firewalls, switches, and other equipment.
- Perform daily system monitoring, including verifying the integrity and availability of all hardware, server resources, systems, and key processes.
- Back up servers and restore data when required using Veeam backup solution.
- Oversees Antivirus protection for all computers and servers.
- Oversees patch management process for all servers and workstations.
- Manages user access, privileges, and security.
- Provide tier 3 support for escalated end-user hardware, software, printing, telephony, and

mobility issues.
- Create documentation and standard operating procedures.
- Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position.

**What You Need (Requirements)**
- University degree or diploma in an IT-related discipline preferred, or a combination of education and relevant experience.
- Minimum 2 years’ experience as a System Administrator or similar role supporting IT infrastructure for mid to large sized enterprises.
- Ability to troubleshoot across the Microsoft/Azure/VMware/Cisco stack.
- Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
- Strong problem identification and problem resolution skills.
- Excellent verbal and written communication skills.
- Excellent time management skills.
- Experience managing Dynamics GP and CMR infrastructure is an asset.
- Proven ability to simplify complex issues and communicate in a way which is easy to understand.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

**Working Conditions (Requirement)**
- Some travel will be required.
- Manual dexterity is required to use desktop computers and peripherals.
- After hours support as required.
- Lifting or moving up to 30lbs may be required.

**SOUNDS LIKE YOU?? APPLY NOW**

**A little bit about Us**

**Our Growth & Culture**: As Canada's 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so - if you want to be part of our success story, join our family, and grow with us Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED

Only those selected for an interview will be contacted.

No Agencies please.

**Job Types**: Full-time, Permanent, Apprenticeship

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- System Administrator or similar support, IT infrastructure: 2 years (required)
- Knowledge of system security & data backup/recovery: 1 year (required)
- Excellent Customer Service: 2 years (preferred)
- Troubleshoot across the Microsoft/Azure/VMware/Cisco stack: 1 year (required)
- Azure Services: 1 year (required)

Licence/Certification:

- Drivers License in Good Standing (required)

Work Location: In person