Digital Platform Leader

1 day ago

Montréal, Canada Transat Tours Canada Full time

Company Description
**Be part of the journey**

Come aboard a committed and human company that needs you

Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel You will evolve in a stimulating telecommuting environment where team cohesion is paramount. And of course, you will take advantage of our travel benefits to discover our destinations on board the best leisure airline in North America
- 5 floating vacations;
- Group insurance;
- Flexible telecommuting up to 100%;
- Upon hiring, 2 airline tickets to Transat destinations and unlimited standby tickets;
- A dynamic team and a wide variety of tasks and responsibilities;
- The opportunity to grow in a world renowned company.

**Job Description**:
You use a data-driven, user-centric approach to recommend digital innovations that deliver value to users. You will ensure the prioritization of initiatives that meet the needs of our customers, Transat's business needs and that follow market directions.

Reporting to the Director, E-Commerce, you will collaborate in the construction of the digital roadmap. You will work with key stakeholders, such as digital experts, analysts, UAT & monitoring teams to build cutting-edge digital experiences. You will define the success factors and measure the benefits of the evolutions.
- Understand user needs
- Monitor the market and request competitive analysis or relevant expertise reports
- Act as a product guru
- Prioritize product functionality for the development team
- Validate with internal and external customers all information for the writing of requirements
- Write statements of work (SOW), user stories and functional specifications for the development
- Collaborate with analysts to understand development issues
- Define the Most Valuable Solution (MVS) for each initiative
- Maintain an up-to-date and prioritized product backlog based on customer value
- Participate in functional testing and coordinate internal demo presentations
- Participate in the definition of the vision, orientations and objectives of his perimeter
- Develop indicators and monitoring methods for the performance of the scope under his responsibility
- Ensure continuous improvement by integrating user feedback and analytics into the roadmap

**Qualifications**:

- Bachelor's degree in e-commerce, computer science or project management
- +7 years of relevant experience in the development and management of digital products (web and mobile, chatbot, apps...)
- Ability to quickly understand user needs and translate them into functionality for the team
- Ability to manage priorities
- Proactive and motivated to seek answers, generate ideas and develop new skills
- Ability to clearly and effectively articulate ideas and issues to technical and non-technical team members and validate the success of key changes/improvements
- Knowledge of Agile concepts, framework and philosophies
- Bilingualism, written and oral (French and English)

Additional Information
**#LI-MY1**

**#LI-Hybrid**

**Employment Equity

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