Logistics Dispatcher

1 week ago

Burnaby, Canada Boscus Canada Inc Full time

**Overview**
This role combines transportation dispatch and sales support functions within our lumber wholesale operations. The Logistics Dispatcher & Sales Support Coordinator is responsible for coordinating cost-effective trucking, managing customs paperwork, supporting shipment forecasting, and assisting the sales team with logistics updates. The position requires strong organizational skills, familiarity with cross-border shipping, and a customer-first mindset to support the smooth movement of lumber products across our supply chain.

**Primary Responsibilities**:
**Dispatch & Logistics Coordination**
- Secure freight capacity at or below targeted cost benchmarks.
- Identify and arrange backhaul or round-trip freight opportunities to optimize transportation spend.
- Prepare and manage customs paperwork for U.S./Canada cross-border shipments.
- Monitor and address customs issues to minimize shipment delays.
- Forecast shipping needs in relation to incoming vessel and railcar arrivals.

**Sales & Carrier Support**
- Send transportation agreements to carriers and ensure all terms are properly executed.
- Conduct follow-ups with carriers for shipment status updates (e.g., loading and delivery confirmations).
- Provide timely updates to sales representatives regarding delivery ETAs and order tracking.
- Coordinate closely with the sales team to ensure accurate and up-to-date communication to customers.

**Key Skills & Qualifications**
- Minimum 2 years of experience in dispatch, logistics coordination, or transportation—preferably within the lumber, building materials, or wholesale distribution industries.
- Knowledge of customs regulations and documentation processes (U.S./Canada).
- Experience with flatbed and dry van carriers is strongly preferred.
- Strong communication, multitasking, and problem-solving abilities.
- Proficient in Microsoft Office (Excel, Outlook) and transportation management systems (TMS).

**Preferred Qualifications**:

- Familiarity with cross-border transportation and regulatory requirements.
- Prior experience working with sales teams in a logistics support capacity.
- Understanding of transportation compliance (weight limits, securement rules, etc.).

**Work Environment**:
**Job Types**: Full-time, Permanent

Pay: From $50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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