Shop Foreman

2 weeks ago

Calgary, Canada Hyundai Full time

**Responsibilities**
- Understands the manufacturer’s warranty conditions and policies, and enforces compliance.
- Ensures that all repairs are distributed to the technicians equally and fairly.
- Provides the technicians with technical support, as necessary.
- Ensures that the repairs are properly allocated and the flow of service work through the department is regulated.
- Checks how each repair job is progressing throughout the day.
- Maintains a top quality repair service and minimizes returns to the shop.
- Intermittently checks work performed, to ensure that it meets strict quality standards.
- Tests cars on the road to check the quality of the work performed.
- Justifies all documents; ensures that none are missing and that all documents are properly processed.
- Participates in handling customer complaints, together with his/her supervisor.
- Monitors the condition of the shop, including its cleanliness and safety and the state of the equipment. Reports problems to the after-sales department manager or the dealer.
- Ensures that special tools are properly maintained and stored and that stock is sufficient.
- Keeps up-to-date on new equipment and tools which are entering the marketplace and makes purchasing recommendations.
- Verifies the technicians’ daily productivity reports and the corresponding pay records.
- Motivates the technicians reporting to him/her and participates in recruiting and hiring certified technicians, together with his/her supervisor.
- Ensures that time promises are met and alert Service Advisors of any delays.
- Endeavors to promote harmony and a team spirit within the department and with all other departments.
- Ensures that all department employees receive training that meets the manufacturer’s requirements.
- Regularly examines the performance of all technicians, based on dealership guidelines.
- Takes part in management meetings, if invited.
- Ensures that the workplace is safe.
- Maintains a professional appearance.
- Comply with required health and safety regulations
- Performs other tasks, based on management requirements and instructions.

**Job Requirements**
- Communication and Interpersonal skills
- Understanding of mechanical terminology
- Capable leadership abilities
- Effective organization and multi-tasking capabilities.

**The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

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